Freelancer has a rating of 4.7 stars from 18,414 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
"I had an excellent experience with the support team. They were incredibly helpful and attentive, resolving my issues promptly and efficiently. Their dedication to customer satisfaction truly stands out. Highly recommend their service!"
I was contacted by Russell V.-san about four hours after the scheduled interview time, but there was no apology for being late, so I was surprised and went ahead with the interview...
Response was detailed and quick. Really good experience
Date of experience: June 14, 2021
He gave me awesome support and guideline.
I recommend him to other freelancers.
Thanks.
Date of experience: November 7, 2019
He assist me nicely. Highly recommended for this staff.
Date of experience: November 23, 2022
Nathalie did really help me with my concern. Thanks a lot.
Date of experience: November 6, 2019
Thank you very much for your extreme sensitivity and interest in my issue.
Date of experience: November 22, 2022
Javier was so helpful and helped me solve my issue.
Date of experience: November 23, 2022
Very excellent location Thanks to all the team for helping me so quickly
Date of experience: May 11, 2023
Thank you Elle S. From General Support. She was kind + positive and did a great job.
Date of experience: August 2, 2022
Respect! I am very happy.My problem has been solved. Thank you...
Date of experience: August 17, 2019
Chelsea guided me very well and gave answers to many of my concerns
Date of experience: September 8, 2021
Good communication and provide help throughout the process.
Date of experience: August 1, 2022
Kelly was prompt in her responses, polite, and very knowledgeable about the issue. Thank you!
Date of experience: May 11, 2023
I had a great meeting with Chelsea V. She was very gentle and professional.
Date of experience: July 20, 2022
Agent was nice and asked if I had further questions?
Date of experience: April 9, 2021
Very good experience and quick reply. Thank you so much.
Date of experience: April 7, 2021
Having spent quite some time on this platform, I must say it has been an amazing experience.
Date of experience: March 17, 2023
It was very good experience... he asked me many questions about my past project...
Date of experience: March 25, 2023
Very good experience with the support. He was nice and cooperative.
Date of experience: July 14, 2022
Really helpful and guide me in very professional way Thank you
Date of experience: November 22, 2022
The total experience was so good and i felt extremely satisfied.
Date of experience: November 21, 2022
Thanks for being so much responsive and caring towards my issue.
Date of experience: March 16, 2023
She understands my concern and helps me well. Fast response too.
Date of experience: March 17, 2023
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).