Freelancer has a rating of 4.7 stars from 18,409 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
"I had an excellent experience with the support team. They were incredibly helpful and attentive, resolving my issues promptly and efficiently. Their dedication to customer satisfaction truly stands out. Highly recommend their service!"
I was contacted by Russell V.-san about four hours after the scheduled interview time, but there was no apology for being late, so I was surprised and went ahead with the interview...
Lauren D. From Freelancer.com's support team was very kind and helpful.
Date of experience: March 5, 2021
It was a good experience. They took care of my request very well.
GN
Date of experience: February 12, 2023
Customer service was so helpful. Since I got all answers about my account.
Date of experience: June 2, 2022
Chelsea is very professional, I really appreciated
Date of experience: June 2, 2022
Problem resolved quickly and kelly V was so professional
Date of experience: February 12, 2023
I explained my problem and it is solved quickly.
Thanks
Date of experience: October 2, 2022
Very good customer service. They resolve all issue ASAP. Thanks
Date of experience: February 24, 2020
I really appreciate the time. My issue resolved quickly. Good Job
Date of experience: November 24, 2022
My Issue is under process but this agent deals me nicely
Date of experience: February 24, 2020
I am really thankful to Ashton D for quickly resolving my query
Date of experience: July 9, 2020
Awesome. Thank you so much for the help. It is really appreciable and helpful..
Date of experience: February 23, 2020
Excellent Experience, great communication timely manner
Thanks
Date of experience: August 26, 2022
It was fast simple and to the point, took no time!
Date of experience: January 4, 2021
Quick Response, Finished within minutes. Understood the issue properly without much deliberation.
Date of experience: February 21, 2020
Stop Losing Money with such service, it is awful...
Date of experience: August 10, 2016
The agent was awesome to collaborate with. He replied every question and very polite.
Date of experience: June 22, 2021
Noelle was very professional and helpful. Hopefully the matter will be solved
Date of experience: June 2, 2020
I had a great experience with Kelvin he answered all my questions!
Date of experience: November 8, 2021
Brilliant! Help and way of talking is much appreciated.
Highly Recommended!
Date of experience: August 4, 2022
From my side I wanna give big thumbs up to freelancer team.
Date of experience: January 6, 2023
Very quick, on point and accurate. Instructions provided work perfect.
Date of experience: June 19, 2021
Thanks for help. You are the one that every support member should be like
Date of experience: June 19, 2021
I am satisfied from freelancer.com. Thanks you all freelancer team.
Date of experience: June 19, 2021
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).