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Freelancer has a rating of 4.7 stars from 18,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
"I had an excellent experience with the support team. They were incredibly helpful and attentive, resolving my issues promptly and efficiently. Their dedication to customer satisfaction truly stands out. Highly recommend their service!"
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
They have good respond for my comments, its nice and keep that works
Date of experience: March 27, 2023
The agent was very helpful. Appreciating.
Solved my issue with ease.
Date of experience: March 7, 2021
Noelle is very fast, solve my problem easily, thank you so much.
Date of experience: August 30, 2020
Response was timely and detailed to clear my doubts
Date of experience: March 7, 2021
Jethro M. Very helpful in its product offerings, all good
Date of experience: March 20, 2023
Help me unwind an inadvertent award on a contest. Very helpful.
Date of experience: June 5, 2022
I had a good discussion with Jennifer. M. She was capable to resolve my query.
Date of experience: March 7, 2021
I wanted my deposit back and they resolved it within 15 minutes
Date of experience: October 4, 2022
Great response helped me a lot. Got proper information what I was looking for.
Date of experience: June 6, 2022
Question answered to my satisfaction quickly and efficiently.
Date of experience: March 7, 2021
My issue has been promptly solved thank you very much
Date of experience: September 9, 2021
Mr Radley. C take me in charge. He is kind and resolve rapidly my problem.
Date of experience: December 21, 2021
It was very good the help center respond me on time and resolve my problem with smooth
Date of experience: December 20, 2021
Nothing add here. All was super. Great. Fast. Awesome:-D
Date of experience: March 2, 2020
Quickly found freelancers.
Got support.
Fast responses from freelance team too.
Date of experience: August 29, 2022
Customer Rep answered all my questions and directed me to the correct page for cancellations.
Date of experience: February 28, 2020
Very helpful, careful clarification, happy with this experience
Date of experience: February 28, 2020
Jam was great. Thanks for instructing me on how to proceed when finding suspect files/contests.
Date of experience: November 10, 2021
Excellent service was provided by Chelsea at the interview.
Date of experience: October 7, 2022
Very strong and fast support
Thank you for all your excellent services
Date of experience: November 10, 2021
I was satisfied with the quick response of your support.
Date of experience: November 11, 2021
Kindly, friendly service rendered with no hiccups. Thank you again.
Date of experience: December 31, 2022
Javier is polite and responds promptly, I have a good experienced with the chat support.
Date of experience: January 2, 2023
Professional support. Nice way to describe solution in detail
Date of experience: November 10, 2021
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
