Freelancer has a rating of 4.7 stars from 18,400 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
"I had an excellent experience with the support team. They were incredibly helpful and attentive, resolving my issues promptly and efficiently. Their dedication to customer satisfaction truly stands out. Highly recommend their service!"
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
Thank you for providing professional customer support like Maine.
Date of experience: November 29, 2022
Very pleased with the support I received. Quick and responsive.
Date of experience: February 20, 2023
Clients asking for payment before work thank you marina.
Date of experience: March 9, 2020
He is the most professional agent I have ever seen.
Date of experience: March 10, 2020
He is kind and answers to any question right away.
Date of experience: December 22, 2021
It took little time but adequately resolved. Thanks a lot team for the spotting and correct issue.
Date of experience: November 28, 2022
Fast response, good customer service. I was pleased and satisfied.
Date of experience: November 29, 2022
I experienced Assistance at all. It was really quick
Date of experience: February 6, 2023
Chelsea, the Freelancer staff was really helpful and co-operative. I appreciate her efforts.
Date of experience: June 8, 2022
Very professional and friendly, solved my problem within minutes
Date of experience: August 30, 2022
Great Support! Almost every queries solved through live chat!
Date of experience: August 30, 2022
Thank you for helping me and I am happy to freelancer service
Date of experience: July 12, 2020
It was smooth and professional process.
Thank you for your time.
Date of experience: February 2, 2023
Response was fast and problem resolved, im satisfied
Date of experience: August 29, 2022
Chat support guy was very profession and transferred issue to the concern department
Date of experience: November 28, 2022
Harriet A do every thing she could for solving my problem. I would love thanking here
Date of experience: June 7, 2022
My dispute error was instantly resolved by Noelle. Appreciate the concern and responsiveness.
Date of experience: July 11, 2020
Contacted customer support for a possible refund and they were very kind!
Date of experience: August 29, 2022
Very helpful and quick. I'm satisfied with easy communication.
Date of experience: July 11, 2020
Chat was very helpful. Great communication with Harriet A.
Thanks
Date of experience: August 30, 2022
They will always support me in a professional manner.
Date of experience: December 22, 2021
Thank you, Noelle, for understanding my problem and giving me a solution.
Date of experience: March 6, 2020
Communication was A+, and very friendly person did the interview.
Date of experience: November 28, 2022
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).