Freelancer has a rating of 4.7 stars from 18,400 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
"I had an excellent experience with the support team. They were incredibly helpful and attentive, resolving my issues promptly and efficiently. Their dedication to customer satisfaction truly stands out. Highly recommend their service!"
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
I received support from Ashton D. And I'm very happy with the assistance he provided.
Date of experience: July 10, 2020
Solved my issue within 2 minutes, excellent service
Date of experience: January 19, 2023
The best possible support I can get much informative and helping
Date of experience: June 3, 2020
Listens carefully, asks relevant questions, and her voice is easy to understand
Date of experience: October 6, 2022
Thank you to all the technical friends who informed me.
Date of experience: January 9, 2023
Byron was super nice, and effective with his help!
Date of experience: December 26, 2021
Stupid scammer found and she did a awesome job. Thank you for resolving this.
Date of experience: March 5, 2020
Very quick and effective conversation. I'm truly happy with the support.
Date of experience: March 5, 2020
I paid twice for the same project and now it is resolved. Thank you.
Date of experience: January 2, 2023
Very helpful agent - Radley C.
Thanks he/she solved my problem in time and also good way fo talking
Date of experience: December 26, 2021
Quickly and efficiently helped to resolve the issue with payment card authentication
Date of experience: June 29, 2021
Very fast reply and understood my problem easily. I'm thankful for his answer.
Date of experience: June 28, 2021
I am very appreciative of your services and help for me to reopen my account, thank you a lot.
Date of experience: November 12, 2021
Great, freelancer answer my question in minutes. And it was very clear for me.
Date of experience: November 11, 2021
They helped me to withdraw my funds which i tried and failed before.
Date of experience: May 22, 2023
Chelsea has been super helpful and patient, appreciate her help to resolved my problem.
Date of experience: July 14, 2022
I am very happy for give new a Membership. Thanks lot Ralph M
Date of experience: May 22, 2023
I didn't think there would be an immediate solution. It happened in a short time. Thanks
Date of experience: May 23, 2023
I really appreciate being able to speak with the freelancer team on call.
Date of experience: May 23, 2023
Quick response to a payment query and everything resolved.
Date of experience: March 10, 2022
The Freelancer Support Member was very helpful and resolved my issue
Really appreciate your help Thank You!
Date of experience: June 27, 2021
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).