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Freelancer has a rating of 4.7 stars from 18,398 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
"I had an excellent experience with the support team. They were incredibly helpful and attentive, resolving my issues promptly and efficiently. Their dedication to customer satisfaction truly stands out. Highly recommend their service!"
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
Was handled quickly, thanks! The process to less than ten minutes.
Date of experience: May 26, 2023
She was clear on explaining all the necessary things from beginning to end and so friendly.
Date of experience: May 26, 2023
Had an issue but is was resolved very quickly. Thanks a lot
Date of experience: October 9, 2022
Your support staff responded fast and informed needed information. I am happy.
Date of experience: July 10, 2022
All questions answered about the program. Thank you for your time.
Date of experience: November 12, 2021
Cool conversation, she was very easy to speak with.
Date of experience: July 6, 2022
Good. They help me very fast. I like their service.
Date of experience: July 1, 2021
Very satisfied with the response that I got from Byron
Date of experience: June 29, 2021
It was a fast reply with your customer assistance, so nice in her replies.
Date of experience: November 29, 2019
Very cooperative support team always there for help
Date of experience: October 7, 2021
Kelly was very helpful and help me to post my project
Date of experience: December 27, 2021
Great explanation and communication. All answers were given perfectly. Thank you.
Date of experience: June 29, 2021
Very cooperative quick response and problem solver team
Date of experience: April 21, 2021
It was very a nice experience to have interview with freelancer staff team.
Date of experience: May 25, 2023
Judith j help me to get my work done, it's a great experience thank you
Date of experience: September 12, 2021
The chat support agent demonstrated solid grip over polices and acted promptly.
Date of experience: August 7, 2022
The team supported me until my problem was solved and I appreciate their support! Thanks :)
Date of experience: February 20, 2022
Timely response. I'm so a Glad for All your Support
Date of experience: February 21, 2022
It was my first time live on line video call interview. She helps me a lot.
Date of experience: August 4, 2022
I had a great interview with Chelsea. She was very amicable and precise.
Date of experience: February 21, 2022
Excellent feedback! I thank freelancer.com for helping me.
Date of experience: April 23, 2021
She was good and very patient to finish the interview
Date of experience: April 3, 2023
Javier was very helpful with my inquiry. Thanks so much for your assistance.
Date of experience: April 4, 2023
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
