Freelancer has a rating of 4.7 stars from 18,394 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
"I had an excellent experience with the support team. They were incredibly helpful and attentive, resolving my issues promptly and efficiently. Their dedication to customer satisfaction truly stands out. Highly recommend their service!"
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
I had an amazing experience with freelancer.com. Their support gave a good response to my issues.
Date of experience: December 6, 2022
Byron C help me to resolve my issue and he explained it very well thank u
Date of experience: September 2, 2022
Good service, but a little bit more quick answer should be nice. The online chat didn't work
Date of experience: December 31, 2021
I get satisfactory response. However, it often comes long after the concern was reported.
Date of experience: August 29, 2022
I liked the efficiency and amiability of him. He resolved my questions in a good way
Date of experience: December 6, 2022
I had a good experience chatting with Freelancer support agent. They are cooperate and supportive.
Date of experience: October 6, 2021
Happy with the refund process, super quick and hassle-free.
Date of experience: March 14, 2022
Thank for so detailed response to my silly questions...
Date of experience: October 8, 2021
Thank you for patiently helping me. I really appreciate your on-time replies.
Date of experience: April 2, 2020
Very easy communication. He could easily find the problems and provides solution ASAP
Date of experience: July 3, 2021
It was simple to apply and everything went smoothly.
Date of experience: March 14, 2022
It was great experience. Russell asked me about the design process and some details.
Date of experience: May 29, 2023
Really helpful. I got a response from their work very quickly
Date of experience: March 16, 2022
This platform is great to work for experience people.
Date of experience: May 29, 2023
Very professional interviewer and got into the details deeply
Thanks!
Date of experience: August 6, 2022
Thank you so much for quick responding & imagine your service.
Date of experience: September 12, 2021
Macy M solved my query fast and politely. Thank You
Date of experience: May 28, 2023
All my past issues have been resolved in a professional and timely manner.
Date of experience: February 23, 2022
Very helpful, and I am satisfied.
Have a great day!
Date of experience: April 5, 2023
I got the refund of my balance on freelancer.com!
I'm happy!
Date of experience: April 3, 2020
I had words with Chelsea V. and it's easy process to verify account.
Date of experience: July 24, 2022
Maybe I should not have sent a ticket to get my identity verified but finally it is done.
Date of experience: April 5, 2023
It was good friendly interview and took not much time. Thank You.
Date of experience: April 4, 2023
Good support from freelance and special thanks for understanding the situation of 62 year old man
Date of experience: August 17, 2021
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).