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Freelancer has a rating of 4.7 stars from 18,393 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
"I had an excellent experience with the support team. They were incredibly helpful and attentive, resolving my issues promptly and efficiently. Their dedication to customer satisfaction truly stands out. Highly recommend their service!"
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
Excellent live chat service! Love the support and I am so pleased as new in this freelancer website
Date of experience: April 26, 2021
To the point and fast! Refund request was processed quickly.
Date of experience: June 15, 2023
Was very helpful answered all the questions and fixed mistake I made so thanks for that
Date of experience: May 30, 2023
She has ask all questions in very clearly. I easily understand.
Date of experience: June 12, 2023
Excellent experience with this guy at customer support
Date of experience: June 12, 2023
He helped me in a second with high professionalism, I was very impressed, thanks.
Date of experience: December 8, 2022
The guy who attended my case was a real problem solver.
Date of experience: April 6, 2023
The conversation with Chelsea was very straightforward and warm. Thank you.
Date of experience: January 28, 2022
Upscale style of dealing I have been helped Thank you for your
Date of experience: March 19, 2021
Thank you for your promptness and agility in meeting my request
Date of experience: January 6, 2022
I am very satisfied. He is really good in explaining the things.
Date of experience: June 21, 2022
Great experience with talking freelancer verified team
Date of experience: June 21, 2022
Javier was very helpful, he understood my problem and assisted me.
Date of experience: April 5, 2023
All my doubts were answered, the support team member was attentive and collaborative
Date of experience: September 18, 2020
I am happy with the support provided to me. Many thanks
Date of experience: March 18, 2021
The best guide to me and my queries thank you so much
Date of experience: March 18, 2021
Quick and great customer support very helpful representative
Date of experience: September 17, 2020
Basically everything I asked for was handled and solved professionally.
Date of experience: December 11, 2022
Do not have much of one.No able to get projects for the most part.
Date of experience: June 20, 2022
Solution was fast and im happy with result. Thanks very much.
Date of experience: June 20, 2022
They had helped me refund the amount shown as negative balance.
Date of experience: January 5, 2022
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
