Freelancer has a rating of 4.7 stars from 18,392 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
"I had an excellent experience with the support team. They were incredibly helpful and attentive, resolving my issues promptly and efficiently. Their dedication to customer satisfaction truly stands out. Highly recommend their service!"
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
Yeah! Really I'm so happy for your quickly response.
Date of experience: August 28, 2021
It was good experience with kelly thanks for assist me about my membership renew plan
Date of experience: January 30, 2023
It was a tough but excellent experience to get verified.
Date of experience: January 16, 2023
I was tried only once and that problem is solved.
Thanks
Ashton D
Date of experience: January 2, 2021
I had a PayPal withdrawal issue that has been resolved by Lyndon S. Support Team.
Thanks again!
Date of experience: January 15, 2023
She gave me amazing support to solve all the questions. Very kind person
Date of experience: July 20, 2020
Outstanding service :) thank you so much very helpful :)
Date of experience: July 28, 2021
I got a lot of help and support in solving the problem.
Date of experience: July 15, 2021
Great! She solve all my problems, I was very worried but now everything its ok
Date of experience: January 3, 2023
He\she was so helpful and patient with me even though I reply late
Date of experience: June 8, 2020
Good site but need to improve quick service or customer care talk
Date of experience: October 14, 2022
Great experience, the agent was very helpful and so kind.
Date of experience: July 13, 2021
He effectively helped me and also considered my suggestion to improve freelance.com
Date of experience: December 29, 2022
I am very satisfied on the support team of freelancer.com.
Date of experience: December 30, 2022
The support team helped me in a professional and efficient manner.
Thank you
Date of experience: June 8, 2020
Process of verification call was smooth and easy. Chelsea handled it very nicely.
Date of experience: June 6, 2023
Kevin helped me resolve my payment issues! Big help.
Date of experience: October 13, 2022
The staff so communicative and have a good attitude when talking about support
Date of experience: June 5, 2023
Great, helpful and friendly. Issue was resolved straight away.
Date of experience: June 5, 2023
Comfortable and easy to communicate, He understand the my concerns very well
Date of experience: June 5, 2023
Overall experience level is satisfactory. Query and concerns have been answered properly.
Date of experience: July 14, 2021
Fast and personal. Didn't expect this from a large company.
Date of experience: October 13, 2022
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).