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Freelancer has a rating of 4.7 stars from 18,389 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
"I had an excellent experience with the support team. They were incredibly helpful and attentive, resolving my issues promptly and efficiently. Their dedication to customer satisfaction truly stands out. Highly recommend their service!"
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
It was a great experience and customer support is polite
Date of experience: August 10, 2022
Donald was excellent and solved my problem quickly
Date of experience: July 19, 2021
Rapid and to the point support was provided by Russell V.
Date of experience: August 10, 2022
Thanks for your immediate reply. It saved not only my time, money too.
Date of experience: July 18, 2021
Filled all my questions and forwarded the problem to further discussion.
Date of experience: June 11, 2020
It was good, quick and happy experience chatting with Aston
Date of experience: June 10, 2020
Chelsea was very nice and helped me get setup on freelancer.com
Date of experience: January 10, 2022
It was pleasure working with him, he helped me quickly.
Date of experience: July 19, 2021
Date of experience: November 20, 2021
It was a very easy and professional service. Great customer experience.
Date of experience: July 18, 2021
The deposit refund was made in less time than I could have expected.
Date of experience: April 30, 2022
Perfect, wonderful and awesome support team
Thanks for your help
Date of experience: July 26, 2022
Willing to work on this platform, since it's really beneficial and authentic.
Date of experience: July 18, 2021
Ashton D, I really appreciate your help in solving my problem. Thank you!
Date of experience: May 1, 2020
I had issues with my funds and the issue was resolved quickly.
Date of experience: July 15, 2021
I am really happy to get support and help from you. Thanks a lot
Date of experience: March 18, 2022
Chelsea guided me really well and it was a great experience! Thank you
Date of experience: December 14, 2022
It's my first experience. So i appreciate a good result.
Date of experience: October 13, 2021
Wonderful experience, Chelsea was polite, listened to me, and asked things in a very nice way.
Date of experience: October 12, 2021
Good, and he has answered my questions with a clear description of how it works.
Date of experience: October 12, 2021
I think everything has been very clear and easy to understand.
Date of experience: October 11, 2021
I've just had a fantastic chat with the support. Thank you guys and Hayley C. It was very helpful.
Date of experience: May 3, 2021
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
