- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Freelancer has a rating of 4.7 stars from 18,389 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
"I had an excellent experience with the support team. They were incredibly helpful and attentive, resolving my issues promptly and efficiently. Their dedication to customer satisfaction truly stands out. Highly recommend their service!"
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
Pretty straight forward and fast support. Everything was settled within minutes
Date of experience: December 19, 2022
I really enjoyed with flexibility of customer care agent to fixing my mistake
Date of experience: June 25, 2022
Recently contacted freelancer support, Byron C. Was agent, sorted my issue so quickly!
Date of experience: January 9, 2022
I clarified my problem and they respond in short time
Date of experience: December 17, 2022
Its so nice to share my problem and get quick solution with Ashton D
Date of experience: December 23, 2020
Ashton D. Answered my questions quick and clear. I do thank him for his help.
Date of experience: December 19, 2020
Thanks Radley you were a great help with your quick resolution!
Date of experience: January 13, 2022
Excellent service,
Helpful and give me the right information.
Date of experience: July 23, 2021
Thank you so much. That was enough info to start my work. He explained each and everything clearly.
Date of experience: July 21, 2021
One of the best customer service that I have ever experienced
Date of experience: July 21, 2021
The overall experience was very good but I think promptness would make it excellent
Date of experience: December 19, 2022
Very helpful and nice staff, Kudos to Chelsea V. from the Verification team!
Date of experience: January 13, 2022
Fast reply, helpful team, I love them so much
Thanks for help
Date of experience: January 13, 2022
Byron was a pleasure to deal with. Responsive, knew his stuff, solved my problem
Date of experience: July 20, 2021
It was really a good experience. She is very nice and humble to talk with.
Date of experience: June 29, 2022
Extremely helpful and patient. Thank you very much!
Date of experience: July 21, 2021
Great experience. The freelancer staff was sweet and helpful.
Date of experience: July 21, 2021
Thank you Celestine! Fast and effective. Nice support experience.
Date of experience: January 12, 2022
Very Supportive,
I am happy with this service.
Hopefully this'll continue.
Thank you.
Date of experience: June 30, 2022
I was a great experience! Easy, kindly and friendly conversation!
Date of experience: July 21, 2021
Freelancer.com Support was Great and helpful My issue resolved quickly
Thank you.
Date of experience: December 21, 2022
Supporter is so nice^^
They answer the question right after i ask, even via Email!
Date of experience: July 19, 2021
Freelancer's CS is amazing, they solved my issue with a freelancer right away
Date of experience: June 30, 2022
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
