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2024 SITEJABBER AWARD

Freelancer

Ratings On Other Platforms

Trustpilot
4.5 / 5
Reviews.io
2.6 / 5
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Overview

Freelancer has a rating of 4.7 stars from 18,429 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.

  • Service
    1074
  • Value
    935
  • Shipping
    643
  • Returns
    726
  • Quality
    943

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 97.5%
Positive
1,857
Neutral
13
Negative
34
View ratings trends
363
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How would you rate Freelancer?
Top Positive Review

“Outstanding Assistance and Service Excellence”

Hadi A.
12/7/24

I had a great experience working with Mr. Jonny. His professionalism, prompt communication, and dedication to delivering exceptional quality exceeded my expectations. He was attentive, knowledgeable, and made the process seamless. I highly recommend his expertise to anyone looking for reliable assistance.

Date of experience: 11/27/24
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Top Critical Review

“The Lady that wanted to do the job for me.”

Hanne S.
11/28/24

She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,

Date of experience: 11/18/24
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Reviews (18,429)

Rating

Timeframe

Other

Reviews that mention popular keywords

support team (1262) customer service (919) freelancer team (313) freelancer support (826) customer support (595) credit card (228) freelancer account (147) bank account (101) milestone payment (120) phone number (76)
Thumbnail of user eliase31
Bangladesh
1 review
0 helpful votes
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October 19th, 2022
Verified purchase

Good job! Good job! Good job! Good job! Good job! Good job! Good job!

Date of experience: October 19, 2022

Thumbnail of user isacn
Brazil
1 review
0 helpful votes
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August 21st, 2021
Verified purchase

Goooooooooooooooooooooooooooooooooooooooooooooooooood

Date of experience: August 21, 2021

Thumbnail of user muhammadi124
Malaysia
1 review
0 helpful votes
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November 30th, 2021
Verified purchase

Gooooooooooooooooooooooooooooodddddddddddddddddddddddd

Date of experience: November 30, 2021

Thumbnail of user anubhavm2
India
1 review
0 helpful votes
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March 27th, 2021
Verified purchase

AwesomeAwesomeAwesomeAwesomeAwesomeAwesomeAwesomeAwesomeAwesomeAwesomeAwesomeAwesomeAwesomeAwesomeAwesomeAwesomeAwesomeAwesomeAwesomeAwesome

Date of experience: March 27, 2021

Thumbnail of user tharinduh1
Sri Lanka
1 review
0 helpful votes
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November 24th, 2022
Verified purchase

Gooooooooooooooooooooooooooooooooooooooooooooooooooooooood

Date of experience: November 24, 2022

Thumbnail of user bestbestbestb
Turkey
1 review
0 helpful votes
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July 23rd, 2022
Verified purchase

Bestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbest

Date of experience: July 23, 2022

Thumbnail of user noesimportanted
Chile
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

Preciso en su respuesta sssssssssssssssssssssssss ddddddddddddddddd

Date of experience: August 4, 2022

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From the business

Marketplace for freelance programmers, writing, design, legal work and more.

Business History

Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).

Company Representative

Thumbnail of user ayent
Ayen T.
Freelancer Representative
Typically responds within 5 days

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