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Freelancer has a rating of 4.7 stars from 18,553 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
The support was all fine. I got my money back. One more happy customer. Have a nice day ahead. The text with 100letters it to long.
Date of experience: October 30, 2017
Kayla is the best one I had talked at support stuff, soo helpful <.
Really thanks for her, good communication from her and kindly person
Date of experience: September 8, 2018
I had an outstanding project which couldn't be fulfilled but I received my milestone back, thanks to Amy for the prompt service and response.
Date of experience: May 10, 2021
Kayla B has fixed my problem.He is very quick and fast in solving issues. I was facing problem to upgrade my membership plan.
Thanks
Date of experience: November 13, 2017
Anastasia D. Was really helpfull and answered all my questions, i do use support rarely and its one of the times im completely satisfied!
Date of experience: May 15, 2019
After a long time i am dealing with your help desk reprasentatives i finally found somebody who is open willing to solve the problem
Date of experience: October 31, 2017
I had a minor problem with the uploading of my profile picture and they solved it right away, I couldn't have asked for more.
Date of experience: June 23, 2020
Chatting to and working with Charis Y was an absolute pleasure. Able to resolve my issue quickly for me. I am so grateful - much appreciated.
Date of experience: October 20, 2023
I was very confused about this whole thing. But Macall not only clarified everything but customised a good package for me! Thank you again!
Date of experience: October 12, 2021
Judith J assisted on my query. He is forwarded my issue to the finance dept. Hopefully this will sort out very soon. Thanks maaan.
Date of experience: July 1, 2021
Very quick, methodical, complete and polite answers! Great customer service.
They have managed to help me within 24h and solve all my issues.
Date of experience: January 22, 2021
I had an issue with the Verification and Rihan was great about giving me what I needed to get it done! Nice work!
Date of experience: February 7, 2020
Agent Kayla B was so helpful and a great listener she understood my issue with patience answered me quite well and explained everything
Date of experience: July 13, 2018
It was a Quick and accurate solution provided by Kayla B. I was facing issue with authentication of my debit card. Resolved quickly.
Date of experience: December 3, 2018
Platform is really big, you can find thousands of projects with different skillsets. It's not very difficult to learn how to use it.
Date of experience: July 14, 2022
Ms. Judith J. Give me very good support and help me to solve my issue, about job comission charge.
I feel so happy.
Date of experience: January 24, 2019
I was assisted by Kayla B. And she helped me processes my request in a very accommodating manner. I highly appreciated her assistance.
Date of experience: March 13, 2018
Over all exp was good, she was quick to ans queries, freelancer is a kool website, i would rate 4 out of 5
Date of experience: February 5, 2018
Antassia was wonderful and very pleasant to share our queries. She resolved the issue politely and make me feel happy with her solution.
Date of experience: March 8, 2019
Rox helped me a lot with this, and all of my problems are solved! I would give them 10 stars if I could.
Date of experience: July 7, 2022
I'm very satisfied with communication and business construction set by Macall C.
We've easily made a deal about timeframe and other project details.
Date of experience: November 15, 2021
Had a query which Stephanie M dealt with - great job, was very helpfull. Explained my query and helped me understand the payment process.
Date of experience: June 10, 2019
I had a issue and the customer service on Live Chat helped me in a rush! Really thanks for your kindness Kyla B.!
Date of experience: September 17, 2018
In short everything you would expect from a Support team! Freida was helpful courteous and prompt to get me a solution i wanted
Date of experience: September 3, 2018
I was greatly helped by the service from general support named Harrit, he helped me patiently and easy to understand, good luck always.
Date of experience: September 21, 2022
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
