Freelancer has a rating of 4.7 stars from 18,553 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Chelsea helped finalise the "verified" status of my account. Chelsea was friendly, clear and happy to find work-arounds when in-platform chat failed.
Date of experience: March 12, 2023
Thank you Mr Hachiro for your quick response, you helped me resolve the problem quickly.
I like very much this professional attitude.
Date of experience: February 11, 2020
She was very clear on the instrucstions and questions through the whole verification process, it's really a great experience speaking with her.
Date of experience: June 19, 2022
I was disappointed that I could not let the two different talents collaborate, and share the contest Prize, for producing the illustrations I need for my Children's book.
Date of experience: March 30, 2021
It was a great experience with Russell V. The lady is very very polite, patience and friendly.
Very Nice Service
Date of experience: April 2, 2024
I have great experience support with Charis Y. Im new here so he helped me a lot with my card authenticate
Date of experience: October 7, 2023
I am very Thankful to the freelancer team that they heard my issue and immeditaly resolved it.
Thank you very much
Date of experience: April 25, 2021
Very satisfied of the experience with Rebecca, she was available and a good listenner my problem was resolved 100% Thank you!
Date of experience: October 10, 2018
It was a wonderful experience to interacting with Kayla B. My Issue is Resolved now. Thanks to entire freelancer support team.
Date of experience: September 30, 2018
She's helping and supportive chalesa one of best person I met on freelancer who explain each and everything in detail thanks
Date of experience: May 20, 2021
Still supperhappy. The guy swiftly helped me, was very polite and fixed the problem. I am supper happy with his work
Date of experience: January 13, 2018
This particular Freelancer.com agent is such a supportive personality! I got clarity to all of questions.
Thumbs up to Rhian C.
Date of experience: October 18, 2019
Kayla B. Was very helpful and assisted with a milestone payment question I had. I will def. Be using Freelancer.com again!
Date of experience: April 24, 2018
I really appreciate you discussing the Getting Verified profile. I didn't know about this opportunity.
Thank you for your clear clarification.
Date of experience: October 21, 2019
Bailey E. Helped with a complicated situation I experieced in freelancer.com. Thank you very much for quick response and for help!
Date of experience: November 30, 2018
I was assisted by Kayla B. She's been kind and patient on doing her job. My review for her is positive.
Date of experience: June 6, 2018
Hello,
Assistance for my question was quite quick and clear. She replied all my questions.
Thank you very much Kayla B!
Date of experience: January 1, 2019
Kayla B assisted me without any issues. I had an issue with my name and she resolved it quickly and effectively.
Date of experience: March 8, 2018
I was having problem in withdraw kayla B guided me with everything.
He is really friendly and knows what's he doing..
Date of experience: January 5, 2019
Excellent job done by Kayla B. She helped and solved my problem. She has shown great patience while resolving the matter.
Date of experience: January 9, 2019
It's aways a pleasure to enter in contact with freelancer support, Kayla B. Helped me a lot. Thanks. It was fast.
Date of experience: July 18, 2018
Great service, i happy your service, freelancer customer support is best respond few minute, handled my questions fast and profesiional
Thanks
Date of experience: August 1, 2018
Excellent customer service
It was great service
Thank you
Date of experience: June 17, 2024
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).