Freelancer has a rating of 4.7 stars from 18,550 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
She is great to Disscuss anything. I informed her to assist me on pending withdrawal. Anyway solved it. Thank you
Date of experience: September 20, 2019
Freelancer nickels and dimes you for all sorts of ridiculous things- like deleting old projects that you didn't award. WTF!
Date of experience: September 16, 2015
Kayla B. Was very helpful, polite and patient to explain to me all the infos I needed. Overall great experience.
Date of experience: December 8, 2018
Kayla B. Really helped, thanks. Quickly and on business. In the future I hope to receive the same prompt responses.
Date of experience: July 11, 2018
Kayla B. - She was very straightforward and fast resolving my issue concerning a project I was working on. Thank you!
Date of experience: January 1, 2019
Kayla B. Has provided an excellent service to address my questions and needs. The perfect candidate and most helpful ever.
Date of experience: January 6, 2019
This worker was very helpful and kind, unlike the previous person I spoke with.
Date of experience: June 17, 2024
Great feedback and excelent job, He/she listened my problem and try to help me nicely. His/her name was Ashton D.
Date of experience: September 11, 2020
Good comunication and solve my problem quickly. I don't speak english very well but the assistant attend me very kindly
Date of experience: January 28, 2019
The Support Center answered all my questions in details with urls! I am very satisfied with their answers! Thank you!
Date of experience: September 15, 2020
Like the title, quick and easy eheh got my answer clear and spot on. Thank you for a pleasant experience!
Date of experience: August 11, 2017
Katie R. Solved all my queries and has been very helpful. Superfast and Excellent customer support service porvided by freelancer!
Date of experience: February 14, 2019
Rox from freelancer.com support has been awesome and resolved all my concerns patiently, a great support team to rely on
Date of experience: August 21, 2017
Kayla provided the kind service to me.
I am really satisfied with your solution. You are very kind and professional.
Date of experience: August 15, 2017
Antoniette helped me perfectly solve my two problems accurately and quickly, I had days with a desire to solve this
Date of experience: August 10, 2017
Helpful support fro Lyndon who helped me to clear an issue regarding paymnt of milestones by one of the clients.
Date of experience: August 14, 2019
Great support - thanks for the fast solution. I am very happy with this. :) Great Experience... Best wishes from Germany. Kathi
Date of experience: August 27, 2018
The customer support(denyse) was really helpful and wonderful, treated my issues within minutes and listened attentively to everything i said..
Date of experience: September 5, 2019
Cyrill was quite responsive and very helpful with my requests. Did not have to wait too long to get assistance.
Date of experience: November 7, 2018
Kayla B. Helped me with my problem and was very helpful all over the chat session. Thank you very much!
Date of experience: May 23, 2018
I had a fast and clear response from Kayla B for my questions about past disputes. Thanks for the assistance.
Date of experience: April 26, 2018
Thanks for kayla B 's help, addressed all of my concerns.
She refunds the funds back to my payment source.
Date of experience: March 13, 2018
It was sincere support from kaite R to resolve my issues. I will be happy in future to contact again
Date of experience: December 19, 2017
Thanks here againg for the support and delete my contest. For in future i have to add "private".
Thank you
Date of experience: September 21, 2017
Got every answers to my question! Thanks again. Lorem ipsum dolar is money friend, 100 characters is quite long :o
Date of experience: October 3, 2017
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
Hi, Andre. Deletion of a project is user-initiated and costs $5 USD. This is because when you delete a project, no one will be able to view the project, the attached files nor any of the bids on the project. The information will be unavailable to affiliates and the API. This should also remove it from the search engines next time they re-index our site. Should you have further queries, do not hesitate to chat or email our Support and we will be more than happy to assist you. Take care!