Freelancer has a rating of 4.7 stars from 18,548 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Kayla B. Helped and give me a lot of here time to solve my problem thank you,
She solved all my requested with a very professional way
Date of experience: March 14, 2018
The chat agent Lou, answered all my questions in a timely manner and resolved my issue, excelent service, I hope he gets a reward for that! :)
Date of experience: January 18, 2019
Great very useful chat. The person even solves some uncongruency at the account (i had paid for a quantity of bids that were not available for me)
Date of experience: May 20, 2019
Had a chat with Josie G on freelancer.com plateform. Got everything resolved very quickly. Very informative and quick responded.
Date of experience: September 3, 2018
Kayla was fast to understand my problems and quick to offer solutions. Very good customer service. Keep it up
Date of experience: October 7, 2018
Kayla is understanding, knowledgeable. She immediately addressed all my concerns and got me a solution.
You rock Kayla B!
Date of experience: August 13, 2018
Amarisse was the one who assisted, and she was really helpful. Such support will keep me glued with Freelancer.com
Date of experience: May 13, 2023
Had trouble logging in to account. But support and help was given very quickly and efficiently. Thank you Kayla.
Date of experience: December 1, 2018
Dom was superquick and immediately worked on my request and within no time he gave solution. What a gem
Date of experience: July 23, 2023
Very well knowledge and informative support team really helped me alot in my query. Thankyou for all the support
Date of experience: December 6, 2017
Macall introduced me about verified freelancer programme & helped me to understand doubts I had. Thank you very much.
Date of experience: November 10, 2021
Kayla provided me with a very good and extensive support for my dispute problem related to a neglectful freelancer
Date of experience: April 25, 2018
She is very kind and helpful. She helped me becoma a verified freelancer. Thank you Chelsea, take care :)
Date of experience: November 3, 2021
Thank you, Macall for offering prompt and great quality support with every detail needed. You people are simply awesome!
Date of experience: September 13, 2020
Great website! Thanks to Freelancer.com I got a lot of professional opportunities and showcasted my talent. Thank you, Freelancer.com!
Date of experience: August 4, 2017
Kayla B was very helpful and showed me that freelancer.com will be helping me with the situation at hand
Date of experience: August 25, 2017
Great support, understanding, sharp minded, customer satisfaction, and much more... ket it up team.
And thank you once again.
Date of experience: March 1, 2018
Kayla B. Was perfectly nice and helping! I had several questions, she was answering all of them without hesitating.
Date of experience: February 28, 2018
Very attentive and professional, Kayla B. Helped me with everything that I needed in a fast and effective way
Date of experience: November 5, 2018
It's been great experience to work with Freelancer. I am using it since Feb 2010 with user name Bavan52.
Date of experience: November 27, 2022
I had a problem with an employer which concerned me and Claudia helped me out very good!
Thanks alot.
Date of experience: November 4, 2018
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).