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Freelancer has a rating of 4.7 stars from 18,548 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
User profile is easy to set and you start getting job recommendations immediately you register... Awesome
Date of experience: October 2, 2020
Daphne was very helpful and friendly. She cleared the confusion about the escrow payment delay professionally.
Date of experience: October 31, 2019
Criselda responded very quickly to my concerns. He assure that my request will be processed and verified today.
Date of experience: December 12, 2023
A very helpful session. The customer service representative was precisely and accurately address on the issue
Date of experience: July 9, 2019
The support team really helped me throughout the process of authentication and everything worked just fine.
Date of experience: December 28, 2021
The agent assigned to me was helpful and responsive. Looking forward to explore more with freelancer.com.
Date of experience: October 19, 2021
Really very helpful for me. I am very happy to solve my problem.my problem has card issue he understood my problem and give me the best suggestion.
Tip for consumers:
carry on
Date of experience: November 4, 2017
Hi,
Eula is wonderful executive of freelancer as she helped me with best.
Thanks Eula for your help.
Date of experience: September 22, 2019
Outstandingly helpful. Couldn't be happier. Hope you will continue supporting us in this way. Thank you a lot.
Date of experience: July 21, 2022
Kayla B. Provide me with a really great service. Everything ran smooth and fast. Thanks for the service
Date of experience: October 26, 2018
Excellent service from Kayla. B prompt and accommodating with my requests and full understanding. Would request again 10/10.
Date of experience: October 29, 2018
I had a great experience talking to kayla. She helped me to resolve my queries and answered quickly.
Date of experience: March 5, 2018
Kayla was good. She gave me all answers correctly and very polite. She acknowledged my reactions as well.
Date of experience: January 31, 2018
Outstanding experience! I really appreciate the high professionalism and courtesy shown for Cyrill during my request for help.
Date of experience: August 1, 2018
Kayla B. Was really quick and nice. She solved the issue with the Facebook link account. Awesome. A+++.
Date of experience: December 5, 2017
Customized modification of my user name in just 5 minutes.
Excelent!
With my current account is already verified
Date of experience: August 11, 2017
Dana you rock, i was getting too annoyed, considering the situation, she delt with the things pretty calmly.
Date of experience: August 7, 2017
The support executive has got a great understnading of the Freelancer rules and processes. They are very supportive.
Date of experience: August 4, 2017
I had some problems regarding freelancer portal, Kayla B. Solved it very spontaneously... I liked the service.
Thanks
Date of experience: May 1, 2018
Kayla answered all my questions and solved my issue within the shortest time. I had an awesome experience.
Date of experience: June 21, 2018
Katie R. From Freelancer.com was really professional, fast and helpful. She answer immediately of my ask. Tnx Katie.
Date of experience: August 22, 2018
I received good assistance, he help me to refund my money inmediately.
Good job.
Thank you very much.
Date of experience: August 29, 2017
I used the chat session and received extremely good response time and resolution from Kayla B. Thank you!
Date of experience: January 15, 2018
I had a suspission in one employer, therefore contacted support and Jessica assisted greatly. I appreciate the assistance.
Date of experience: September 10, 2019
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
