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Freelancer has a rating of 4.7 stars from 18,548 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I had a serious problem here and Jam heard me patiently and solved the problem. You should be honored for having an employee like him
Date of experience: November 2, 2021
Thank you freelancer team. I had some problems with backend and stuffs. They fix that as soon as i informed about the problem. Thanks guys
Date of experience: August 17, 2022
Agent Kayla B. Was very reliable in assisting me with my first withdrawal request. Her explanation on how it will be processed was very satisfying.
Date of experience: December 29, 2018
I was very surprised by the speed and kindness of the support team. Very friendly, as it should be.
They helped me immediately. Thousend thanks
Date of experience: December 30, 2022
The support are bots, they reject my projects and say that It required personal info and that's incorrect it's for email. Verfication on my website
Date of experience: February 28, 2022
Eula was so helpful in resolving my issue that had been plaguing me for weeks. Polite, efficient, understanding and even gave me some helpful links.
Date of experience: September 12, 2020
Freida was very quick and helpful. They understood exactly what was required first time. I was impressed with the chat system. Thank you so much.
Date of experience: August 14, 2018
Freelancer.com charge almost double 2x in my account for annual membership but (Donna H) was doing very well job and refund my money.
Great job.
Date of experience: August 20, 2017
I had a problem and i need some help.
Support from live chat helped me, and that was very easy.
All recommendation for Troj C.
Date of experience: August 10, 2017
I had a big problem with an employer but with the help of Denyse F. That thanks to her abilities I am very happy now
Date of experience: October 6, 2019
Macall explained very well. He answered exactly what I needed. I appreciate his effort and wish him good luck in his role here. Thank you!
Date of experience: January 27, 2022
Stephanie M. Was a great help in my contest issues, and resolved it to my satisfaction. Couldn't ask for anything more from a support :)
Date of experience: March 9, 2019
I was very well attended with an attentive support.
It was a good experience.
But that review with minimum characteres request is really not cool.
Date of experience: September 1, 2017
Kayla B. Addressed all my issues. She was quick and efficient! Great work! I hope to resolve all the problem, but now i feel safer.
Date of experience: November 9, 2018
I had an issue with my employer. Kayla B. Has helped me a lot and now I am on the way to receive my money.
Date of experience: August 7, 2018
Awesome service. You are amazing guyes. I got the support, help and description of everything required with no delay. The best service I've ever had.
Date of experience: August 22, 2018
The experiece in terms of approaching me with details on Verified Badge and taking the application to completion was good. It was very smooth process
Date of experience: February 11, 2018
Kayla B. Was a huge help to me as I was having trouble with my withdrawal request. She handled things quickly and understood my frustration.
Date of experience: November 14, 2017
There interviewing method was very good, I felt good while talking with them and she greeted very good.
Date of experience: April 1, 2024
Nice solution provided with valuable information. The person was very much interactive throughout the chat and very helpful.
Date of experience: June 25, 2020
Ticket ID: WVP-290-******* OLD,
ID: EDA-536-******* NEW,
Without any confermation withdraw 1,300/- INR debited my A/c.
Refund my amount. 1,202.24/-. Account No: **************.
Tip for consumers:
first you can do solve this problem.
Date of experience: December 10, 2014
He understood me and solved my issues, I will give him 5 stars, Thanks dear for your all support, I wish you good luck.
Date of experience: July 12, 2018
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
Hello there Sherazekhan, I'm one of the Tier-2 representatives of Freelancer.com and my name is Marcus. Review of the tickets you have provided shows that your billing concerns were already addressed. Please check ticket ID: EDA-536-25317 for the details about your request. Thank you.