Freelancer has a rating of 4.7 stars from 18,546 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
It was a very good experience, he/she was able to list me down all possible solutions for the problem I was facing.
Date of experience: December 13, 2018
I love services and supports from freelancer.
Lyndon S is very kind and faithful.
I'm very glad to talk with him.
Thanks.
Date of experience: December 9, 2018
I would like to thank you Javier A. For your help. Found the problem and quickly helped in solving the problem. Thanks!
Date of experience: January 18, 2023
Thumbs up to the support person Kevin R. He was really helpful and cordial in providing the service I was looking for.
Date of experience: April 12, 2023
I had troubles with the money in my account. Thanks to Benny S.the problem has been fixed since he refunded the money.
Date of experience: July 8, 2019
This support human help me soo much!
I write to him with my big problem and he help me in 10 minutes!
Date of experience: December 16, 2018
Marina had been a great help and assisting me on solving my issue that I had experienced. Fast response and polite too
Date of experience: December 26, 2018
Your support team helped me a lot. I told them my problem and they solved it very quickly. They are very reliable.
Date of experience: July 8, 2023
Thank You for helping me out. I have lost money already and i don't think i can trust this again. But thanks.
Date of experience: October 27, 2021
Betty from General Support helps me today to understand some issues I have here. She provides me some fast and professional answers.
Date of experience: January 14, 2019
Frieda. S responded quickly and politely. She also sorted out the issue before I realized she did. Great service!
Thanks again Frieda!
Date of experience: August 10, 2018
The support team was so friendly and responsive. They helped me with my problem very fast and in a really friendly manner.
Date of experience: February 8, 2022
I chatted to customer support agents more than 5 times and i got a excellent service and they solved all my problems
Date of experience: July 28, 2017
Freelancer.com is the most clean.
And the service of support team is also helpful.
I love this site very much.
Thank you.
Date of experience: January 15, 2019
Nice to talk with Katie help me to solve my problems. Now my account is lifted by freelance.
Thank you so much
Date of experience: March 17, 2018
It's really amazing to work with Freelancer and their team. Very supportive and there are many projects to choose from. Thank you!
Date of experience: August 3, 2017
You can't believe they give refund of the membership, no other freelancer sites can do this, they are really care every freelancer
Date of experience: August 3, 2017
Very very helpful support, quick response, 5 star quality, I hope to get this awesome support from freelancer.com in future as well.
Date of experience: August 5, 2017
My problem was solved in a very professional manner by Jade D. In just a couple of minutes. Thanks for your help!
Date of experience: August 10, 2017
Very responsive. Solved my issue quickly. Very helpful and with sense of respect. Thank You so Much for this kind of support
Date of experience: February 3, 2019
He solve my questions rapidly and send me a link so I could do what I need. He also was kind answering
Date of experience: July 29, 2019
Heather R resolved my account issue that could have turned very bad and then went a little extra. Very helpful and understanding.
Date of experience: July 11, 2019
There was a problem in the reflection of funds that I had transfer. The resolution was faster than my expectation.
Thanks team.
Date of experience: May 28, 2022
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).