Freelancer has a rating of 4.7 stars from 18,546 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Josie G is a real customer care super star.
Solved query in just a while. Really happy with the solved issue.
Thanks
Date of experience: November 9, 2018
My employer awarded me 2 days ago with a 3-day deadline project and has not returned with the said project or fee
Date of experience: July 10, 2018
I had really bad experience with freelancer support until now. Barry changed my bad opinion.He helped me a lot, he understood me.
Date of experience: July 9, 2018
Thanks Bailey E for taking care of my issue and getting it resolved! I appreciate the details that you took care of.
Date of experience: October 3, 2017
Jade he is great helper and he help me a lot with my issue and im really satisfied, thank you so much.
Date of experience: April 1, 2019
So helpful and supporter. Thank you!
Listening carefully and trying to give all the solutions.
I feel safer after talking to Josie.
Date of experience: April 4, 2019
Ashton D is a great support agent! He answered fast and explained kindly everything I asked. Very Kindly, Clearly, Good support service!
Date of experience: June 9, 2020
Professional and understanding team of people who were willing to work on time as i needed a response to a query asap.
Date of experience: September 24, 2017
He was a great help to me. He solved my issue quicker than expected. Glad I had him as a support agent
Date of experience: August 30, 2018
Michelle A was very prompt in responding to my support issue. Appreciate the great support. Happy to use Freelancer services as always.
Date of experience: September 8, 2019
Crystal has provided me quick and superb customer services and resolved my issue immediately.
His way of communication and behavior is excellent.!
Date of experience: October 8, 2017
I solved my problem quickly, this agent is the best, thanks so much!\I'm grateful because I've been with my problem all day
Date of experience: October 9, 2017
Marina B is very supportive and knows how to sort out problems. I appreciate the services freelancer is providing at the moment.
Date of experience: September 13, 2018
My employer had some payment issues and Brenda is providing help to them on my request.
Appreciate the help.
Thanks a lot
Date of experience: May 19, 2018
Josie G was great. I was charged because I forgot to cancel my membership and he refunded me the money. Thanks again!
Date of experience: May 18, 2018
I am very satisfied about Freelancer.com. I recommend it to everybody out there. Here's to many more of them in the future.
Date of experience: March 29, 2018
I got all answers to all my questions thanks. They checked into the system and then told me that all is correct.
Date of experience: January 18, 2018
It works very good, and has plenty of opportunities for jobs. I recommend this app, it is a great fast working app.
Products used:
None
Date of experience: December 25, 2022
As per my experience, Katie is nice support team member who listened me carefully & helped me. Keep it up Katie. Thanks.
Date of experience: June 13, 2018
I highly appreciate Mr. Oscar J. For helping me on problem concerning my projects. Thank You!
I will back for more assistance.
Date of experience: January 3, 2020
He was a great help to me and i really appreciate he is job.
Thanks for Freelancer support team and Josie G.
Date of experience: May 1, 2019
Thank you for your suggestion for my case. He is very quickly to help and give me more information about this case
Date of experience: September 12, 2019
Excellent service, thank you very much for your help... That is very helpful for me, was great in resolving my problem. A+++
Date of experience: May 22, 2019
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).