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Freelancer has a rating of 4.7 stars from 18,543 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Knowledgeable person. Polite and have patience. Clear in communication and understanding the issue quickly and easily. Made life easy for me.
Date of experience: November 27, 2017
It took a few more days than I hoped to get to the interview, but it was pleasant talking with Barry
Date of experience: February 1, 2023
They understand and did fair thing. I am really happy with them. Please give them a promotion. They are eligible. Thanks.
Date of experience: October 25, 2018
Very easy and Thank you so much, especially Chelsea. She helped a lot!
Thanks again and have a great day! :)
Date of experience: February 14, 2023
It was great interacting with Josie G, she was quick to solve all my concerns! Absolutely great experience. Thanks a lot!
Date of experience: November 14, 2018
I am happy to get the support from Bailey, this is really good chance for me.
Good support, thank you, again.
Date of experience: November 14, 2018
I have a complex situation but I got a great assistance from Betty it was so helpful, thanks for your support
Date of experience: December 1, 2018
Thank you for your help Josie, it was great to talk to you and solve a Problem with my payments (milestone).
Date of experience: August 25, 2019
Prompt efficient service and added useful links to help me down the track. Quick and friendly she is the perfect VA
Date of experience: June 22, 2019
Chelsea was punctual and professional. She was polite throughout our conversation and displayed good knowledge in answering all questions I had.
Date of experience: March 22, 2023
Ashton was really helpful and understands the matter really well. Thanks for helping me out. God bless and lots of appreciation.
Date of experience: July 14, 2020
Freelancer.com Chat Support is the best, they are always available, helpful, and satisfying.
Kayla, thanks for your support, Respect!
Thanks Guys.
Date of experience: April 18, 2018
I had an identity verification problem. It was hung up. So contacted the support center and the problem has been solved.
Date of experience: May 13, 2023
Maine M. Was very informative and helpful with my question regarding timeframe processing of my funds via Express Withdrawal. Thanks Maine!
Date of experience: July 24, 2022
Great customer support from Lyndon S. And Freelancer.com.
Not much else to say really, just great service overall and very responsive.
Date of experience: August 22, 2019
I enjoyed using freelancer platform always I want to be an active member so I have my account will open soon...
Date of experience: May 23, 2020
Claudia was very kindly and helped a lot creating a ticket to solve my problem to join the Preferred Program... Thanks!
Date of experience: April 15, 2018
Jennifer M offered superb support and understanding of the issue at hand, and helped solve it on the spot, thank you!
Date of experience: October 24, 2019
Excellent help from Betty, she helped me solve my doubts about Freelancer's annual plans and the differences with the monthly plans.
Date of experience: December 28, 2018
Yes, I found good cooperation from the support team and their reply was fast and I give my appreciation for that.
Date of experience: April 4, 2022
I greatly appreciate the help of the website very quickly to be able to solve my problems in a great way
Date of experience: July 9, 2019
I talked 3 times with live chat. Finally Found great assist from Kayla B. S/He solved my problem. Great work #KaylaB.
Date of experience: March 9, 2018
Noah solved my problem perfectly. His answer is very detailed and I am very grateful. I wish him all the best.
Date of experience: June 8, 2019
Offers decent saving, make sure to interview your selected providers, also make sure you can easily reach them (time difference, etc.)
Date of experience: June 20, 2012
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
