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Freelancer has a rating of 4.7 stars from 18,540 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I Had Very Bad Experience With This Website. I Am Graphic Designer On This For Many Years. I Have Earned Some Money Via My Work. When, I Try To Withdraw They Said Verify Your Identity. When I Provide My Identity Verification Details They Closed My Account. Just Beco Of Misunderstanding. Becoz, In Our Country Pakistan Mostly Public Have A ID Card Containing Details In Urdu.My ID Card Derails Are Also In Urdu.So, The Freelancer Adminitration Does Not Understand This Urdu Language So They, Close My Account. They Said I Have Violated The Rules. Having My National ID Card In Local Language Is My Crime. This Is Not Fair. Freelancer Adminitrator Has Lack Of Knowledge & They Are Not Cooperative In Such A Way.
My ID Name Is Jimmy125
Date of experience: November 3, 2021
I asked for a refund yesterday. She said "yes yes yes" and 24hrs later... still no refund! It's a pure scam. How can we trust your compagny?
* Freelancer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 14, 2019
I have some problem in account and then i connect to the denney. S. He/she save my life. Very fast response and great job. Thanku so much:*
Date of experience: November 29, 2019
Kayla is super great, she did her best in assisting me to get my money back. Thnx so much and i hope to contact with her always
Date of experience: January 17, 2018
Had issues trusting requesters who asked to go on Google Hangout. Not only was I given good advise, Cyril was very fast in getting back to me.
Date of experience: January 29, 2019
Good job by kayla B solved my invoice issue easily and returned my moneyback to me from the freelancer
Date of experience: February 7, 2018
Macall from Freelancer.com staff convinced me to improve my profile by using their new service PerfectProfile. Macall is good
Date of experience: November 11, 2021
Freida S. Is really supportive and happy to share information with me on the fee. Really helful, I reckon.
Date of experience: June 29, 2018
M. Barry resolved quickly my problem and it was so nice to talk with himand so profesionnal, thank you.
Date of experience: July 9, 2018
Thanks very much, Rhian C. Was very helpful with me and really acts as a profssional support agent :).
Date of experience: August 27, 2019
Hello
I am MD Sohanur Rahman a full-stack developer. I want to work with you I have been working in an IT firm for two years now I want to do professional freelancing
Date of experience: July 23, 2021
I was asking for automatic messages frelance sent you when paid, no realy correct.
Service was good answers clear.
Date of experience: August 28, 2017
Chatting with Erwin C.so helpful and suppoter. Thank you. Listening carefully and trying to give my sulation. Thanks again
Date of experience: April 7, 2019
My name is sanket kumar iand my id is sanketkumarsing before 18 days i wirked on one project and i get a 900 dollar they r verified my account but after widrawal i have seen after 16 days the r sending me a mail my account is limited and send me a verification link i verify with my id and code and they r accepting it after than they ask me i have know about the employer out of freelance and i said u can check my chat i bid on his project and after compltation he had paid me but they review my account and till date my account is limited and they didnt relese my money and dont send me any mail i think this website is a completly scam thay dont give a money to freelancer after giving the employer so guys i think its a completly scam
Tip for consumers:
this iste is completly scam they dont relese my money and still my account is limited
Date of experience: May 18, 2016
It was really helpful information. I also requested for the clients feedback and I got helpful information too. I appreciate that
Date of experience: March 4, 2024
Always good to know they will have your back and good platform to find freelancers.
Date of experience: June 6, 2024
Great service i wanted to deactivate my account and he helped so friendly manner
Awesome
Date of experience: June 7, 2024
Alwasy on time, hats off there should be other like him ////////////////////////////////////////////////////////////////////////////////
Date of experience: April 13, 2024
Smooth communication, very satisfied. Professional
Date of experience: June 7, 2024
I had a project that was transferred from vWorker to Freelancer without any notice. So I hae to re-leaen a new website - frustrating as this was my first project with vWorker. Fortunately I had escrowed money with vWorker, the coder did a great job and I then decided to put up a new (but similar project) on Freelancer. I paid $17 for various priviledges up front. I had only 5 bids for the new project none of whom had addressed to project details and none had the expereience. This compared to 16 who bid on vWorker all with experience. I invited my earlier worker to price the job, which he did but I could not then award the project as the site kept telling me it was not my project.
After 3 emails to support all I got were platitiudes. As I could not access my project to award it to my worker we went through a second site and the project is now underway (using Guru.com). I am still waiting for my money back and a response addressing the issue.
Farcical experience, website operation and support that will lose the Buyers and Coders that used to work with vWorker. There are lot better sites - biggest is not best!
Date of experience: December 22, 2012
I am communicated with freelancer team and they response me every time. The team help me very carefully and mostly Russell V
Date of experience: February 16, 2024
The freelancer assistant guided me to go forward on time while I clicked wrong and I went for customer support, I got a great experience
Date of experience: December 25, 2021
I was stuck with the confirmation that the employer contacted me is genuine or not, charlotte helped me. Thanks Freelance.com
Date of experience: September 4, 2018
Very poor support. What should take 24 hours ends up taking 6 days. They are biased towards customers and do not listen to or consider the worker's evidence. As a worker, you are always blamed.
Date of experience: August 8, 2017
He was prompt and great for settling the issue and now it is all solved with mine and buyer satisfaction.
Date of experience: April 19, 2018
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
