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Freelancer has a rating of 4.7 stars from 18,539 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Nice experience, well supported. The support person provided information as requested, the changes i had asked for had been implemented.
Date of experience: August 30, 2020
She answered all of my questions and helped me get the refund desired. I truly appreciate all of her help!
Date of experience: April 1, 2018
The customer service is so helpful and they had interested to me very good. I'm so glad to contact them.
Date of experience: April 9, 2021
Experience was good as I was worried and support help me to get out of my problem.
Cooperative and considerate!
Date of experience: August 12, 2022
Really, thanks a lot, the problem was sold easily and quickly. I don't have trouble anymore. I am really satisfied.
Date of experience: January 24, 2018
Betty took the matter seriously and advised professionally! I'd definitely heed those instructions and chatting was really the right option.
Date of experience: October 13, 2018
Nathalie D. Gave me a great support about refunding and help me in all steps with great information she had
Date of experience: October 19, 2019
I got all answers and help needed from them. He assisted me very well and explained every detail very clearly
Date of experience: July 28, 2018
The consultant is a very good and decent person, a highly skilled worker.
Thank you very much for your help!
Date of experience: January 15, 2018
Josie G. Is a great member of support team. He is very friendly in communication. Help me very much. Thanks.
Date of experience: October 18, 2018
Thank you was nice conversation and helpful information my problem still open still open i will wait for your email
Date of experience: September 25, 2022
I'm having a very best experience with them. They're trustworthy; not regret of working in their Sites. They're the best!
Date of experience: September 8, 2021
Valentina helped me solve the withdrawing issue. She was calm and very helpful. VERY kind I'm pleased with the service.
Date of experience: January 8, 2021
Claudia in Freelancer support team gave her time and guidance to help us, the support team work is highly appreciated.
Date of experience: October 29, 2018
Asked to have project fee removed because employer asked me to work outside Freelancer. Ashton was very helpful and patient.
Date of experience: September 4, 2020
Frieda was very helpful and he answered all my question and he solved it.
Thank you for good support :)
Date of experience: August 13, 2018
Very kind and helpful.
I've discussed with him about the corporation account.
He answered kindly and it was very clear.
Date of experience: July 16, 2019
Great assistance, Erwin C. Immediately understood my request and provided me with a great and fast support. Thank you :)
Date of experience: November 18, 2018
Guinevere' help is very kindly and correct.
I really felt kindness and good communication from him.
He thanked him again.
Date of experience: August 12, 2022
Everything worked out nicely.He listened to all my words through many silences and explained everything nicely how to solve it
Date of experience: July 25, 2022
Barry is very kind ask question softly and was very clear with his question giving him 5 star for it
Date of experience: April 25, 2023
Chelsea made sure I was comfortable in the interview, she was polite and listened to my answers. It was great!
Date of experience: April 17, 2022
Very quick, responsive and answered to the point.
Thanks Troy. C for your help.
He was very patient and kind.
Date of experience: November 28, 2018
My problem was solved within 5 minutes, so I am mega satisfied. The contact person was mega helpful and kind...
Date of experience: July 8, 2018
It was nice to solve problem with Josie D. Very Professional and Prompt reply. Always there to solve the issues.
Date of experience: April 18, 2018
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
