Freelancer has a rating of 4.7 stars from 18,214 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
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"I had an excellent experience with the support team. They were incredibly helpful and attentive, resolving my issues promptly and efficiently. Their dedication to customer satisfaction truly stands out. Highly recommend their service!"
I used Freelancer for a rush PowerPoint. The deadline was crucial. With no ability on this site to talk or email my consultant would just disappear after 2:00 with promises to get right back to me. The job was late and the team disappointed. Freelancer sent a "no reply " message stating I would only pay half and then charged my card the full amount. I tried to contaact the support line as it is the only way to contact and there are no agents available. I had to call my cc company to reverse the charge and still waiting. No communication on this site to resolve issues.
Russell V guided me for the freelancer verified badge. Very helpful. Excellent communication.
I am new to Freelancer and I had questions on two clients. Magenta helped me to clarify them. It was indeed a great help.
At first I was looking for performers on Frelancer, but due to problems with payment to other countries I switched to Bitlance.top
It is much more convenient to work on it and pay orders.
I have tried to deal with many jobs, but the majority are thieves/scammers, almost 90%. So, it is satisfying to meet with a staff at 'Freelancer' who gives honesty and veracity about a real process: my verification. Miss Russell V. did a good job, and she asked me clear questions to understand my skills so I can obtain my verification. It is satisfactory to know that I will work with serious and verified jobs and projects on this 'Freelancer' website.
Superb and fantastic
Superb and fantastic
Superb and fantastic
Superb and fantastic
I recently had a wonderful experience with Freelancer. Particularly during my conversation with Mr.Jonny from the PFP Team. Mr.Jonny was accommodating, professional, and prompt in addressing my queries and guiding me through joining the Rising Stars Program.
The platform itself is user friendly and the support team's responsiveness was impressive. I highly recommend Freelancer to anyone looking for freelance opportunities or professional support.
Keep up the great work Mr. Jonny and Freelancer team!
The person help me to fixed the problem.
I'm very satisfied.
Please keep this employee in your company and give her a rise!
She helped me a lot.
Her name: Magenta S.
Excellent customer service. Criselda helped me
The interviewer was very responsive and helpful. He was thorough in asking questions and was very professional.
I am having a great experience on my journey of freelancing on Freelancer.
They are helping to know about the platform and what things to be done as freelancer.
Was simple and efficient the help that this CS agent provided
Jonny has been supportive, professional and attentive to details.
The absolute worst and most poorly organized freelancing platform-company in the world. 90% of registered freelancers are fraudsters, pretending to be who they are not, seriously missing deadlines and causing big problems. Support service unprofessional, doing everything to not return your deposit for which you have not received the promised service. I do not recommend!
I am an architect and I had a drop in the amount of work in my city last year. That's why I decided to enter the platform and I feel that in a way this platform saved me last year from going broke, at least it can keep me up with my monthly expenses and debt payments. The only thing I don't like about the platform are those freelancers dedicated to obtaining jobs without being professionals or being qualified for certain types of jobs, since that damages the reputation of the platform because some clients think that we are all like that.
It was a good experience, support was very helpful and prompt
It was really nice to speak with Russell V. He is very processional, polite and supportive. First class service!
My love experience was very cooperative. I came to learned benefits of this verification program. That gave me more insights. Russell.V took my interview and it was really a good experience.
I have received excellent service from freelancer.com
Assisted very well and waiting for the respective team to respond me soon.
Thanks
Great experience with Guinevere M. (Freelancer Support). I really appreciate their effective support.
The interview process with Russel V. and the Freelancer.com team for the verified badge was professional and thorough, ensuring transparency and credibility. Their attention to detail and prompt communication, led by Russel V., made the experience seamless and reassuring.
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).