Freelancer has a rating of 4.7 stars from 18,539 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
The person who was helping me has all understanding of problem i was facing. Kind, supportive and understanding. Thank you
Date of experience: May 16, 2019
Good and helpful she answered all my questions and explain to me all what i need for the contest awarding
Date of experience: November 10, 2017
She is being sure that she understands the problem and tries anything to help. Thank you for the great service!
Date of experience: May 30, 2019
First of thanks to the support team and they cleared my doubts about the card authentication issue. Thanks a lot.
Date of experience: March 5, 2021
Response was quick and detailed. Helped me get more clear about the why's and what the further steps to take.
Date of experience: June 22, 2020
Anastasia helped me very quick in a proper way. I'm satisfied with her chat to me and I appreciate her.
Date of experience: June 20, 2019
I didn't expect someone gets contact me quickly and be helpful. I am so satisfied with the support I got.
Date of experience: September 4, 2022
Dedicated personal assistance was provided to resolve my issue. The followup made by the relationship executive was impressive! Thank you.
Date of experience: June 4, 2023
When I have registered my complaint The freelancer team took action very quickly the are fixed the problem clearly.
Thanks!
Date of experience: December 19, 2021
It was great Communication with Chelsea. She asked about my skills and experience. I had a good experience with her.
Date of experience: December 4, 2022
I had concern with my account but Kelvin has resolved with a high service.
I love freelancer support.
Thank you.
Date of experience: June 19, 2021
Interviewer was very cooperative and understanding, in addition to verification she also answered my queries and explained everything in detail.
Date of experience: March 15, 2022
Jennifer M. Is an excellent agent.
I hope he will come whenever I visit Freelancer Support.
I highly recommend him.
Date of experience: July 31, 2019
Really good service she stayed with me the entire time & I manage to understand everything I needed to know
Date of experience: May 8, 2023
I really appreciate the team to understand my problem and resolving my issues promptly which have indeed fulfilled my expectations
Date of experience: March 21, 2022
Very useful support.
They solved problem in short time
And I am very satisfied for their work.
Thanks Support Team
Date of experience: April 30, 2021
Dom A. Was very understanding and helped me solve my problem in a very short time. I appreciated his professionalism.
Date of experience: May 8, 2023
Chelsea knew how to conduct the interview very well and she is also very nice and lovely. I recommend her.
Date of experience: October 11, 2021
I asked to unlock my milestone which is locked due to security reason and now its verified from my side.
Date of experience: June 10, 2023
Nicholl O. Helped me quickly with a red flag and refunded the charges on my profile, Thanks a ton Nicholl.
Date of experience: June 6, 2021
This person went beyond the normal help procedure to try to help me recover my files, thank you very much
Date of experience: October 5, 2020
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).