Freelancer has a rating of 4.7 stars from 18,539 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I had a best experience with chelsea during interview. She was so humble and she listened and understood all things.
Date of experience: May 19, 2022
Yes. I am very happy with the service and m6 problem was solved very fast. Taken care very well. Thanks.
Date of experience: March 27, 2022
Jessica madam immediately knew that this account was Hacked and she helped me to resolve this matter thank you Madam
Date of experience: March 20, 2021
Its a wonderful experience using this platform. Chelsea is a very Professional and nice assistant and help me very well in the verification process.
Date of experience: December 29, 2023
Shes very helpful and its my first time to encounter such a great support tech
Which is kind and easy to talk with.
Date of experience: January 3, 2018
Thank you for your great help and support. Frieda S kindly helped me with my problem and I appritiate their support.
Best regards
Date of experience: June 28, 2023
She did a good job. And I want to help her increase her stats. I'll just add another sentences to reach minimun characters.
Date of experience: November 30, 2020
Thank you very much, I am grateful to you, you have always helped me.
Date of experience: June 6, 2024
He is very friendly and salve my all problem very quick, This is first time I am happy with talk to Kayla.
Thanks
Date of experience: December 2, 2018
Oscar is great from support team, he assisted me in few second when other support team members couldn't for a while. Thanks bro
Date of experience: March 1, 2020
He is very professional man. Did really good help for me. It was my pleasure to meet him. Good luck for hinme. Thanks
Date of experience: November 29, 2018
I needed a help and the agent helped me in just 3 minutes. So, I am very grateful for his help
Thanks
Oswaldo
Date of experience: December 9, 2018
It was amazing and Russell help me alot in short of time and kind of nature. I appreciated thanks for the favor thankyou
Date of experience: July 24, 2022
Kayla b was nice to give an answer. Replied very well. I will contact support team if I will need any further assistance.
Date of experience: December 25, 2018
Kayla B the person who I talk to on the live chat was really helpful to clarify my doubts. Excellent attention and service
Date of experience: August 1, 2018
Eula helped me to find out that a job was fake and arranged for the money to be refunded back to my account.
Date of experience: June 23, 2019
Great support, really appreciate, my concern is not solved, but they genrated ticket for this, hope they will solve my issue asap
Thank
Date of experience: February 18, 2018
I talk to your support person Eula. He guide me good regarding my issue which you can see also.
Thanks for your support.
Date of experience: September 16, 2020
I was scammed by a user and my account was charged for the project fee Ashton D. Quickly resolved the problem within minutes.
Date of experience: October 27, 2020
Kayla B helped me to resolve the issues. Very impressive support. Thank you very much. I would really appreciate your help and support.
Date of experience: November 24, 2018
Quick chat assistance and really kind assistant. All answers was easy understandable and well relevant.
Thanks to Kayla that solved all my doubts.
Date of experience: November 5, 2018
Macall offered me to purchase a new feature to improve my freelancer profile and was very professional and provided as exceptional customer service.
Date of experience: November 4, 2021
Your agent 'Emeline' is very kindly and patience
He help my very fast. I appreciate his work.
I gave 100% marks for him
Date of experience: June 4, 2020
Rhian C. Has great communication skills and understanding of the issues. I am very much happy with the solution. Thank you so much.
Date of experience: April 2, 2018
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).