Freelancer has a rating of 4.7 stars from 18,536 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Charlotte B assisted me in disabling the free trial membership. Actually I had a query and i was assisted to sort the issue.
Date of experience: March 7, 2018
Very helpful.
She answered all my questions correctly and kindly.
She is very best staff I met, I highly recommend her to everyone.
Date of experience: June 7, 2019
They are really very helpful. They always response quickly. And always give importance to the sellers. Thank you very much Freelancer support team.
Date of experience: February 14, 2023
To the point and fast experience. I wanted to change the ratings to my freelancer. He sorted it out in a few minutes.
Date of experience: March 20, 2018
He is Super Fast in helping. I want only you to handle all my future problem. Ha ha ha. Fun right. Thank you
Date of experience: December 2, 2018
Well, I've great experience with the support team as they made all the needed support for me and they understand what I need.
Date of experience: March 21, 2023
Give my bro a promotion. Solved my problem so fast. Asked me few questions and BAM solved that problem like it was nothin
Date of experience: December 10, 2018
Carmen A. Did a great job assisting with my identity verification process. She was prompt, efficient and friendly. The interaction was a pleasure.
Date of experience: December 15, 2018
I posted my ticket with my issue and your employee Nolle solved me in no time. Thank you Nolle, you are the best!
Date of experience: April 21, 2020
He helped me a lot in choosing me, he is a really positive, wonderful, patient person
I am happy to deal with him
Date of experience: August 1, 2021
Was very fast in attendance. I was very pleased. Thanks Crystal N. And freelancer for your support... I would like to congratulate all
Date of experience: January 20, 2018
I am going to leave about kind.
He is very kind. And he understood my problem and processed fairly.
Highly recommend.
Thank you.
Date of experience: January 4, 2019
Nice service...
Very well welcoming and helpful advise. She was very helpful for me. She solves every single problem just in few minutes.
Date of experience: January 21, 2018
They will take your money and not offer a refund, fake projects everywhere on this site. A huge waste of time and money.
Date of experience: February 21, 2017
They are good helper when u are been cheated by some freelancer. I am happy to decide to get help from freelancer team.
Date of experience: February 19, 2018
Excellent. The customer support is the best. Polite keen and ready to help and i have really enjoyed the interacting with TROY. C
Date of experience: January 21, 2019
Lyndon S. Gave me a perfect service,
He helped me until I did all what I need.
He's a good person.
Thanks Freelancer.
Date of experience: January 20, 2019
I am freelancer, and I need reopen my account. Kelvin R. Was help me solved my problems. I wanna thank to customer service.
Date of experience: August 23, 2020
I like his quickness, informative interaction. Even he provide me with a link to check. But, mostly I liked his quickness in response.
Date of experience: August 3, 2021
I lost my bids after upgrade my membership to premier. With the help of Eric all bids are retrieved quickly. Thanks Eric.! :)
Date of experience: July 3, 2018
I am really happy with her service a+++ Service. I highly recommend their chat support team, they are 24/7 awake for client service.
Date of experience: January 11, 2022
Thanks, it was very helpful. I could not get the required skills on my profile. The support team help me with it. Thanks!
Date of experience: June 21, 2022
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).