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Freelancer has a rating of 4.7 stars from 18,536 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
The supporter is polite, straightforward and helpful. Really it is awesome support. Thank you so much and I wish you success always.
Date of experience: October 22, 2018
I was connected with the agent Katie. It was a fast response and details were accurate. Got the answer for the question
Date of experience: October 27, 2018
Thank you, it was of big help to me.
Really handy and understood what my issue was and corrected it right away.
Date of experience: August 18, 2020
Josie was really helpful and sorted the issue quickly and was extremely helpful about it. Thank you for your help. 5 star
Date of experience: February 26, 2018
Great assistance, I had trouble in uploading my profile picture, but chat assistant "Kayla B" was of great help, thank you very much
Date of experience: January 24, 2018
She is very nice and cleared my doubts, I hope to be able to communicate and resolve the inconvenience with my Employer
Date of experience: November 16, 2018
Josie G. Is helpful and nice, he help me in negative funds and he cancel bad funds comes through my last project
Date of experience: May 29, 2018
Carmen A. Is an awesome guide:)
Very smoothly he helped me in a very short time.
I'm very happy with his help
Date of experience: December 5, 2018
He was very helpful and precious about his job and support. He directed to right path and the way system works
Regards
Date of experience: April 16, 2018
Good Support team in this and my problem was solved within a minute. I really appreciate this it is a best team
Date of experience: February 17, 2018
I was charged a wrong service fee. I contacted the support team and Katie R swiftly replied me and rectified the error.
Date of experience: December 8, 2017
Totally satisfied with the service. Thank you to the person on the freelancer.com side. My issue was resolved in the shortest terms.
Date of experience: August 19, 2023
Excellent support provided by the support team by activating my account on request. I am happy working again here :) Thank you, team!
Date of experience: May 26, 2021
I had a query about something I thought had been removed from the site, but has actually merely been relocated. All resolved.
Date of experience: July 3, 2017
Listen properly and solve my confusion and he is noted everything which i want to adjust in milestone. He is very supportive.
Date of experience: February 28, 2018
Thanks for Josie G. Helping me out! I had issue with payment process but I got clear answer instantly from Josie G.
Date of experience: December 27, 2018
I appreciate the help that Noah provided for me he's an exceptional customer service rep. I always appreciate great service like this.
Date of experience: December 25, 2018
The freelancer.com team that has assisted me is an excellent professional team in which you can count on the support you need.
Date of experience: October 21, 2021
Chelsea was clear in our communication and patient with my English as it is not my native language. It was really good!
Date of experience: May 24, 2022
Jade was really helpful. I was assisted on every issue i had concern with. I hope no other issues arise in future.
Date of experience: January 5, 2019
I had a chat with Betty, and he clear up my problem with in a short period.
Thank you very much Betty.
Date of experience: January 8, 2019
Your response time is very slow, it's a story of 20 days for a simple verification, I faced a lot of inconvenience.
Date of experience: January 19, 2023
Since I didn't know the subscription would be automatic after the trial ended, thanks to Charis Y for helping me solve this problem
Date of experience: October 4, 2023
Happy with employers professionalism, work quality and also suitable in time zone, would like to work more adn more in this platform.
Date of experience: August 3, 2017
Really Jethro sir provide me a opportunity to enhance my profile and help me to verify my account.
Thank you so much.
Date of experience: August 22, 2022
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
