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Freelancer has a rating of 4.7 stars from 18,536 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Dana made me understand and also addressed the issue for me.
The response was very quick as well.
I appreciate the service.
Date of experience: August 2, 2017
I have a issue and this agent really help me out within a short time! I am really happy with his service.
Date of experience: August 9, 2017
It really works very well and helps in everything.
Of all the problems gave the correct answer and helped me understand everything
Date of experience: January 29, 2019
Very good A very new experience he was very patient in speaking to and polite as well Really happy to work here
Date of experience: August 6, 2017
Freelancer has given me a platform to showcase my talent, passion and has helped me earn a living at the same time
Date of experience: August 4, 2017
I am very satisfied about the way this supporter solve my problem, very quickly. I appreciate you supporting me at the chatting.
Date of experience: August 18, 2017
I asked him to change my password. He helped me to successfully change it. Thank you very much. I appreciated his service.
Date of experience: August 17, 2017
Great experience and would like to get back to get more help for my case. She was nice and responded me instantly.
Date of experience: February 10, 2019
Lyndon was great - did more than I asked for, even before I asked. I need cancellation and she immediately arranged a refund.
Date of experience: February 8, 2019
There was a problem with the payment withdrawal. I have received great support from the support team. It was very helpful. Thanks!
Date of experience: June 22, 2022
Awesome Experience!
Alexa was very polite, helpful and swift with assisting to resolve the issue. I was very pleased with her service.
Date of experience: August 24, 2022
He makes me happy, also he understand my problem very fast and at the same time fix it by very fast way
Date of experience: February 26, 2019
Jade D. Was a very kind and good operator I've ever seen! I really was helped by the good and fast response.
Date of experience: February 24, 2019
Great experience it helped me and thank you that you made the freelancer do her work that she refused to do before
Date of experience: January 17, 2022
Anastasia calmly and politely understood my error and instead of being difficult, she was understanding and kind. She should become a trainer!
Date of experience: March 11, 2019
I was chatting with Jade for my query. He helped me very well. And he solved my query.
So thank you sir.
Date of experience: March 3, 2019
Kayla B was very very helpful and met my concerns
This is what customer service should be like
Keep up the good work freelancer
Date of experience: November 11, 2018
I was unable to contact a client and I had no updates on projects
I contacted freelancer and they provided best support
Date of experience: July 6, 2021
Oscar J great. Gave me best advice. Thank you so much best ever supporter freelancer have very very good supporter team :)
Date of experience: June 9, 2019
Freelancer is a fantastic platform, it allowed us to develop every idea and turn it into a very valuable product for us
Date of experience: December 17, 2021
Erwin C.
Helped me and gave me a Guidance, thank u
This platform gave us freelancers a good place to work on
Date of experience: November 13, 2018
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
