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Freelancer has a rating of 4.7 stars from 18,536 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
It was a very helpful contact for me.
Very kind of the support team.
I really appreciate it.
Thank you very much.
Date of experience: August 30, 2018
Had a very great assistance by Michelle A. I was so pleased and happy to be helped by her. Thanks a lot!
Date of experience: November 8, 2019
I had a problem and when I wrote Katie R. - all my problems were solved.
I am very glad. Thank you Katie
Date of experience: December 30, 2017
The staff did their best to ensure I was satisfied and responded quickly to my needs and requirements. Very professional and friendly!
Date of experience: April 14, 2022
Excellent chat, was quick to understand the problem and even more helpful in helping me understand what the issue was.
Thanks Byron
Date of experience: July 5, 2021
Helped resolve the issues I was having. He was simple and easy to work and communicate with. It was a polite conversation.
Date of experience: October 7, 2018
There was a dispute with an employer
They didn't read what i write just read and decide by what the client write
Date of experience: January 17, 2018
He is helpful and has stayed with me until he resolved the issue completely. It was a good experience working with me.
Date of experience: February 12, 2020
My account was restricted for a long time for some reasons, and they they followed up to speed up the verification process.
Date of experience: May 30, 2023
Eric was my hero tonight, I needed 2 things done and he quickly got them done and was respectful as well. A+
Date of experience: September 23, 2018
I was looking for some info on withdrawing my payments and Sandra was incredibly helpful. And she was quick about it, too!
Date of experience: November 8, 2017
Jessica helped me resolve my issue. She was quick in getting into the details of my issue as well as resolving it.
Date of experience: May 17, 2019
I had a doubt and it was clarified perfectly, I am happy to be a part of freelancer as a freelance writer.
Date of experience: November 3, 2017
Orion is a true professional and was quick to get to the point of my question, and provide a clear, thorough answer.
Date of experience: June 17, 2021
Thank you so much for resolving my Query.
Josie G is Very helpful in resolving the issue sooner!
Thanks again Josie G.
Date of experience: June 23, 2020
They solved a withdraw issue of my account very fast.
They replied soon to my request and solved within 2 days
Thanks
Date of experience: June 18, 2021
It was a great experience. Mr. Barry was very professional and friendly. He conveyed all the information in a very systematic way.
Date of experience: February 8, 2023
Very helpful with all my questions. Thank you for all your help. Hope I will be able to talk to you again.
Date of experience: November 19, 2021
Freelancer support team is professional and nice.
They work fast and efficiently. They are very polite and smart at the same time.
Date of experience: November 8, 2021
Great Experience! Alexa F. Was a very good person and very helpful. I am very happy with the result of the conversation.
Date of experience: September 14, 2022
I have been using the platform for more than 10 years. I am very happy as the user/customer of the great marketplace.
Date of experience: May 20, 2021
I am so happy to work with you, because I always enjoy your service and by the way your support always the best
Date of experience: January 16, 2024
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
