Freelancer has a rating of 4.7 stars from 18,536 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I'm so happy for help, he is so helpful and friendly, i talked for my withdraw problem so he gave me good service Thank you
Date of experience: July 26, 2019
I told them my problem and my problem solved instantly. I'm very satisfied with their support. I'll definitely use it again if I'll stuck again.
Date of experience: August 21, 2023
I just wanted to know why would you hold my money for another 15 days. I have been expecting this money for my personal purposes
Date of experience: November 25, 2015
Bailey is one of the best agent who help me until my issue resolve. I really really get very very much and convenient help to resolve my problem.
Date of experience: January 17, 2019
She help me a lot for my incident charge and guide me very detail about my payment, transaction, she so good to support for everyone
Date of experience: March 21, 2018
Ashton was very attentive and helped out with my needs, Ashton diligently corrected my mistake so I can receive the perfect freelancer for my needs.
Date of experience: March 6, 2020
Great and extra ordinary. Storing a site with info and helping it to find it more easy. I am surprised when i have seen it.
Date of experience: August 4, 2017
I have some problem with payment today, i chatted with support member team, Jessica B was very helpful, She was kindliness, I recommend her. Thanks
Date of experience: August 3, 2017
Fresh bird, didn't know what to do and didn't understand the rules and thanks for the help from the service desk. Very happy about it.
Date of experience: July 31, 2017
The agent helped me with what i requested and she was very kind I'm grateful for her help, she replied to me without delays and was very nice
Date of experience: July 22, 2018
Excellent support team, solved a problem I had of a purchase of a service I did not need (By my mistake). 100% attentive and professional
Date of experience: August 11, 2017
Asked for a refund for a service I did not even use. It was an expired trial that I am unaware that got renewed. Refund came in seconds.
Date of experience: August 6, 2017
I had problem with my phone verification. They responded in less than a minute, and the problem was solved in less than 10 minutes... Wow...
Date of experience: January 11, 2018
He provided me a 5 stars service. You would be lucky if he was your online support man.
I'd give him 6 stars if there were 6 stars.
Date of experience: August 14, 2017
Katie is a great person. She helped me in my issue and was fantastic. I really appreciate her time and effort in solving my issue.
Date of experience: August 9, 2018
Kimberly R helped me resolve my issues promptly and helped me understand how their system works.
The Live Chat support helped me a lot.
Thanks
Date of experience: January 22, 2018
I didn't understand about my transactions but I have been assisted by the support team. I really appreciate the great support that you showed me
Date of experience: August 20, 2017
Transaction related query I got my answers thank you, if anything i will again initiate chat.
Once again thank you very much for your help
Date of experience: March 6, 2019
She is very humble and polite and Harriet A. Solved my problem very quickly and did not give any extend time to solve the problem..
Date of experience: January 27, 2023
I love it so much! It is quick and there are always such a friendly people over there! It is much quicker than searching yourself for the solution
Date of experience: September 14, 2017
I was not quite sure if I need to do this or not. He explained me really well and finally I agreed to be verified!
Date of experience: September 22, 2021
It was nice to talk with you, my problem was sorted nicely. I started to explain the issues and all the issues are resolved perfectly.
Date of experience: November 13, 2018
Support helped me with how I can get a refund from a freelancer for an accidental payment.
And also how I remove old payment options
Date of experience: August 30, 2018
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
Hello, Eliza. I believe you're having issues with your withdrawal request. Kindly wait for an update via the ticket ID CBF-122-12927 as this is now being reviewed. Thank you and take care!