Freelancer has a rating of 4.7 stars from 18,536 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I have had a very positive experience with freelancer, they are very helpful, and I have found great freelancers to work with on the site.
Date of experience: February 1, 2018
Daphne G has resolved the issues very quickly. I'm so grateful to Daphne G as well as all the members of supporting team in Freelancer.com
Date of experience: June 9, 2021
Ashton really helped me a lot, by giving me all the info I needed to start solving the verification problem I had on the site.
Date of experience: December 23, 2019
I was in very much anxiety. After talking to Ashton, I was so much relieved. He helped me a lot.
I wish him the best.
Date of experience: February 26, 2020
I got a call on time from the Freelancer team, and have a great meeting with them, I am happy to get in touch with them next time.
Date of experience: March 1, 2023
I was not able to access my account and Madeline was able to fix a technical login in issue that had to do we my error. Thank you.
Date of experience: January 13, 2023
Allen S is a very kind her and she has great communication.
I am very happy by contacting with her.
I commend very much her.
Really good service.
Date of experience: March 8, 2020
Barry is very nice, polite and well mannered. It is my life best interview. He didn't feel me to be like candidate. Very nice interview.
Date of experience: April 1, 2023
It was a good experience, but I wish that he emphasis if I was charged a penalty or not because this is a sensitive matter
Date of experience: October 9, 2022
I was facing a difficulties while submitting my documents for verifying my identity here. At that time she comes and helps me verifying my identity.
Date of experience: September 24, 2018
Russel was very professional and asked good questions. Very good to make sure that people are not just scammers trying to make money from companies
Date of experience: August 3, 2023
Well i'm satisfied an took her time to get me answers
I would love her to assist me in future if i have a problem
Date of experience: July 30, 2018
My freelancer account closed by hacking by bad guy.
Support (her name is Janine) is helping me fully now.
Thanks for your support. Great Janine.
Date of experience: January 8, 2020
Antoinette B helped explain to me how the scam account was closed and why. They also helped me refund the money I was charged for accepting the job.
Date of experience: November 8, 2017
I had to recover the money, the support then banned me for 3 days for daring to use what's app. The freelancer didn't do anything that I asked.
Date of experience: March 3, 2023
The chat history was used to shorten the chat, which I appreciated. My issue was quickly checked and a solution was offered rapidly. Very helpful!
Date of experience: February 12, 2020
It was a great experience. I'm happy with the verification process and the way the Freelancer team handled it. Keep up the good work. Thanks.
Date of experience: March 7, 2023
Support executive assisted with my request and was prompt in resolving my issue. Advice was also given on how to handle the issue in future
Date of experience: June 23, 2021
The response to my query was very quick and friendly. They gave me a very satisfactory solution to my problem. I thank you very much.
Date of experience: September 12, 2022
The whole process was a good experience. A quick, simple, and important process to check through. Makes me feel protected as well as the agency.
Date of experience: March 15, 2023
Perfect answers to my question, and very responsive!
I hope the live chat stay at its best, and the live chat system stays as is, and doesn't change!
Date of experience: November 19, 2020
Orion is a great guy to assist.he identify the problem shortly and gave a right decision for my problem. I am happy for the assist.
Date of experience: June 27, 2021
I needed help and support in stopping a released milestone and the freelancer support team helped me out asap and explained me everything. Thank you!
Date of experience: April 8, 2022
It was really quick and helpful. Great Support first time. Highly appreciable.
Artistixe IT Solutions LLP is full satisfied with their support.
Date of experience: October 5, 2018
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).