Freelancer has a rating of 4.7 stars from 18,535 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I was worried about my membership plan and my deduction related to this plan but after the talk, I feel relieved
Date of experience: June 22, 2019
Excellent service provided by Katie. Katie was really cooperative and understood the situation calmly and acted upon it nicely. Really satisfied.
Date of experience: January 12, 2018
He told me about a feature of freelancer which I had no idea about. He helped me to deposit the payment.Thanks
Date of experience: August 14, 2023
I really appreciation for all of your help. It is hoped that all will continue to work and all will develop
Date of experience: August 17, 2021
One of the best sites to do work online keep up the good work you dont know how lives you have charged out there may God bless Team Freelancer
Date of experience: August 19, 2020
He is very helpful, he resolved my issue very fast, Thank you again i will love to talk with him again
Date of experience: October 14, 2020
Good response from Michelle A. I got the answers that I was looking for and she was prompt with her answers
Date of experience: October 1, 2019
Fast and great support, thanks! My case was about charge for membership so problem was solved from support team, thanks you!
Date of experience: November 24, 2021
He just found the issue and deleted the spam account and released my refund. Thanks eric. Keep helping the people :)
Date of experience: January 13, 2019
I asked for my balance credit in freelancer.com and how i can obtain it if im not using it in future
Date of experience: May 6, 2022
Do not use this site! You will not get payment if the buyer do not verify even they have paid freelance!
Date of experience: February 27, 2017
Hi,
I received a very clear explanation from a Customer Support Agent within a very reasonable time period.
I´m satisfied.
Thanks!
Date of experience: July 6, 2022
Ralph m. Was able to quickly solve my situation and reverse money that was going to be stuck in my account.
Date of experience: August 4, 2017
I loves to work on freelancer.com I m earning good $$$ monthly & increasing day by day on my earnings. Thanks
Date of experience: August 3, 2017
Extremely satisfied. The person who helped me was thorough in her responses. He/she provided hints for the future. He/she was accommodating.
Date of experience: July 14, 2022
Just it was a very good communication from the live support center by "Michelle A.". It was very helpful. Thank you.
Date of experience: February 2, 2019
It was a smooth and favorable support experience. I was attended to very politely and all my questions and complaints answered.
Date of experience: August 6, 2017
He is very kindly and clarify.
His work is Great Job
I love work with him
Perfect support.
Very
Best regards!.
Date of experience: August 16, 2018
It was great and he helped me a lot. He did the work for me and provided with best customer service.
Date of experience: February 8, 2019
Assisted me in finding the solution i needed: the support was very quick, very professional, kind and straight to the point.
Date of experience: August 28, 2017
I am 100% satisfied. It was very helpful. He listened to me carefully and make sure that i am completely satisfied.
Date of experience: June 10, 2019
Omer helped me and solved my problems, I had a problem with a payment and he has solved it very quickly.
Date of experience: August 20, 2017
A very good service, all very clear.
They helped me a lot in my doubts and supported me to solve them.
Date of experience: October 21, 2021
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).