Freelancer has a rating of 4.7 stars from 18,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Stealing money.
Technical support does not respond. 5 active tickets I started, but did not respond. I do not recommend anyone to this website.
Date of experience: November 12, 2013
The support team made it very easy to make the transaction. It happened super quick and I didn't expect it to be this fast.
Date of experience: February 20, 2022
Nice I love freelancer assistance it's helpful. I am enjoying freelancer.com. It's a great marketplace for work.
Date of experience: July 30, 2021
Anastasia, she is really friendly and you Kind, patient and good and I hope to talk to her always.
Already are wonderful and responsive
Date of experience: June 3, 2019
Agent was very quick to respond. Communication was clear and understandable. I was satisfied with the assistance.
Date of experience: October 30, 2018
I sincerely appreciate his way of understanding and helping the customer and very happy with the help.
Date of experience: December 1, 2018
It was a wonderful experience with the executive he/she was very quick and helpful. Great customer experience
Date of experience: February 2, 2023
It was really great experienced to get a supports from Bailey. Really I am spell bound to get services. Thank you so much Bailey.
Date of experience: November 29, 2018
Barry is good & his give me all information I need. Thanks for support Barry & freelancer. Looking forward to good engagement with freelancer.
Date of experience: July 9, 2018
It's Great and and received professional quality response.
Skilled personal.
My concerns are perfectly addressed and resolved.
Date of experience: March 23, 2018
She is friendly and professional. She answered all my questions in a swift manner. I think she is a great representative of your company.
Date of experience: March 22, 2018
Josie G helped me in resolving my issue. However, the issue is still in pending state but he/she tried best to resolve the issue.
Date of experience: April 16, 2018
As always the support team is very good and very happy to help. Its very good to work with this market place.
Thank you.
Date of experience: December 21, 2018
The interview was quite simple and straight forward and I appreciate the way they handle these interviews.
Date of experience: April 20, 2022
Freelancer is excellent online platform... They resolve in a few minutes... They Are excellent site for earning...
Date of experience: August 3, 2018
Explained all the details, processes, and how long will it take. Covered and addressed all my concerns
Date of experience: August 1, 2018
It was really nice. The caller arrange a special slot although I missed my scheduled time. The lady on the call was really cool.
Date of experience: August 18, 2023
I received a prompt and accurate response
In my case I hope you continue helping me to resolve my situation to collect my money
Date of experience: November 12, 2021
Great support. I always have polite and professional chats. They are very helpful. They are always speedy to react and response in full volume.
Date of experience: October 1, 2019
Customer Support was very understanding and friendly! Smart and educated about scams and transactions! Love this website!
Date of experience: June 4, 2019
Nice support love to have you support me my question was to verification term but she helped me a lot and solved my problem
Date of experience: August 3, 2017
Frieda S was most helpful and courteous and gave speedy and efficient advice on the problem encountered.
Date of experience: August 15, 2018
Chelsea with Verify Interviewed me for the Verify portion of Freelancer. Chelsea was very helpful and professional.
Date of experience: May 3, 2021
The best assistant you can desire. She quickly find the right freelance for me and she gave me all the informations I needed. Special.
Date of experience: August 10, 2017
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
Hello Mario, my name is Marcus and I'm here to help you with your issues on your Freelancer.com account. I would like to know more about your experience with our site so I can do something to fix your issue. You may send me an email at marcusc@freelancer.com with your username. Please include as well the ticket IDs which is yet to be responded and I'll take a look. I hope to hear from you.