Freelancer has a rating of 4.7 stars from 18,533 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I had a problem with a scammer employer, i was able to get the project fees refunded to my CC in a timely manner
Date of experience: January 16, 2018
I highly appreciate as the chat with Erwin C. Was very much helpful.
(As the client was demanding to pay them the other way)
Date of experience: February 9, 2018
I got my issue cleared and the support team understood my stand and helped me from losing money unnecessarily. Thank you Freelancer support team.
Date of experience: July 10, 2021
Had online chat with Betty. Very quick explanation and resolution.
Very happy with this level of service.
Date of experience: October 30, 2018
I'm expertise in ReactJS, NodeJS, and MongoDB using microservice with Docker and Kubernetes.
I always keep learning and update knowledge for professional support to all clients.
I have 20+ years networking experience with Cisco CCIE R&S #*******.
I also have 2 AWS and 1 Azure Certifications.
Date of experience: March 1, 2023
It was wonderful experience
Explained the reason for the deductions and helped me in reversing the same
Date of experience: October 5, 2018
I got right support within short time period. Got right answer and direction. It is really appreciable.
Date of experience: May 24, 2018
I was very happy with the help and quick assistance that was provided by the online freelancer website, quick and reliable service. Thanks again.
Date of experience: April 27, 2019
Bailey has great communication magic. He is very important for freelancer.com. He was very helpful to me.
Date of experience: April 29, 2019
Very much helpful. Specify me every things. I was not clear 100%, He helps me with every single point and makes me clear everything!
Date of experience: October 18, 2017
Really nice wanted $17 as the refund but got only $7 because of conversions and terms and conditions. But the person was really good
Date of experience: October 18, 2017
Frieda helped me very promptly and resolved my issue and questions. Very happy with the support received
Date of experience: April 19, 2019
An issue with a supplier not responding was dealt with quickly and professionally. I was happy with the efforts by the Freelancer case manager.
Date of experience: September 16, 2018
Chelsea did a first class job! The process was very straightforward and she explained everything and guided me through the process all the way.
Date of experience: June 3, 2022
I am Vary Happy And amazing support. Thank you Vary Mach.(freelancer.com) support Time, My Account Work It
Date of experience: August 6, 2019
They closed my account for no reason. They never refunded my money from my running projects. Warn, never use this portal as a freelancer.
Date of experience: April 17, 2016
I have a problem with a project and Brenda A. Helped me through the process and steps to take. She was attentive and helpful.
Date of experience: October 28, 2017
Chelsea helps me to verify my account with a friendly yet professional attitude. Thanks a lot, Chelsea!
Date of experience: September 28, 2021
Antoinette was most helpful Excellent customer service. She processed my refund within minutes which was most appreciated.
Date of experience: June 21, 2018
Was confused & became confident in a minute! Very helpful & easy. Appreciated & happy. Outstanding Experience.
Date of experience: February 19, 2018
I am very happy with the support and help, the customer support engineer was patient to listen to my concern and provide quick solution.
Date of experience: November 5, 2017
I am continuously impressed by the friendliness, promptness and professionalism shown by the Freelancer customer care staff.
Date of experience: November 14, 2017
Chelsea addressed all my queries and helped me appropriate links saving me precious time. Thanks again Chelsea
Date of experience: March 15, 2022
I am working on freelancer since 2015 its great platforms to creator and artist like me, Grate support!
Date of experience: January 30, 2024
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
Hi, Auzi. The reason was explained to you via ticket ID ZDB-157-75612, along with other details related to this. If you have further queries, feel free to update the said ticket so we can address it accordingly. Thank you for your cooperation.