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Freelancer has a rating of 4.7 stars from 18,531 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I have had great experiences and interactions with freelancer. I highly recommend and look forward to continue to work with this company.
Date of experience: April 11, 2022
I had an issue with one of the hired developers, and the support team reacted fast and helped me with my issue.
Date of experience: April 6, 2022
Jo V was very helpful when I needed assistance. New to freelancer and Jo V went above and beyond to help me.
Date of experience: September 18, 2022
It was really helpful and Katie was really supportive and patient to answer all my questions.
Thanks a lot for your help.
Date of experience: August 20, 2017
Nice and humble, very great experience to talk to her and very much understand the value of freelancer badge
Date of experience: August 23, 2022
Josie G is patience and helpful thanks for her help i understand the condition of payment. I appreciate her help and time
Date of experience: November 8, 2018
Thanks to resolve my problem Betty T, to provide quick result for this.
I like your services. And thanks to resolve my problem
Have a great day
Date of experience: November 5, 2018
It was a nice talk with support staff. It was very informative. Will like such chats & support regularly.
Date of experience: January 26, 2023
It was really nice that it was a sincere support. I could save my money as support executive extended a valuable guidance
Date of experience: August 31, 2017
Thank Thomas for helping me. I was in the dark and he helped me out to the light. He was very patience
Date of experience: August 31, 2017
He has a greater understanding, and he fixes our issues readily. He understands us quickly and resolves issues if it is reasonable.
Date of experience: February 25, 2018
He is very good person. He is much helpful. I disturbed him a lot, but he didn't get disturbed. That kind of person is very needed in this field.
Date of experience: July 30, 2019
Good service and excellent customer service, they explained all the services and benefits congratulations you do an excellent job
Date of experience: October 25, 2021
I had a problem,
I asked for help.
He was so helpful and fast answering me and my problem is solved fast.
Date of experience: July 8, 2018
The experience was great. The questions were interesting and helped me to better understand the expectations of the platform.
Date of experience: October 5, 2023
Actually I could't bid, don't understand how to do. I want support with chat. I got fruitful help to chat. Thank You
Date of experience: August 2, 2019
I was upset over something and she was able to resolve the problem quickly and efficiently. She seemed very intelligent and capable.
Date of experience: September 25, 2017
Love to work with freelancer.com. I have four year experience with freelancer.com. It is very good platform to earn.
Date of experience: November 4, 2021
This is good experience. I have questioned every point she answered me politely every questions. This review is based on my experience.
Date of experience: April 8, 2019
She was very calm and understood my problem and replied to me with utmost sincerity and was fully helpful.
Date of experience: October 11, 2018
Well support. Very happy to get the support. I have never get this awesome support in my life. Great support from freelancer.
Date of experience: April 11, 2018
Changed the monthly plan to annual corporate plan, support was prompt and to the point, given all necessary information
Date of experience: March 4, 2018
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
