- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Freelancer has a rating of 4.7 stars from 18,531 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Support is awesome, always active, really awesome. They recommended solutions for the queries. Marina is great in support provide.
Date of experience: April 22, 2019
I changed my mind to continue my project and my milestone payment amount was refunded to me quickly.
Thanks
Date of experience: October 11, 2017
I was came up with a question and find a satisfying answer. Also a great communication. Thanks a lot.
Date of experience: September 27, 2021
Very good experience with support team. They did very great job. They are very knowledgeable and I really impressed.
Date of experience: November 5, 2021
Nice live chat, to the point, not take long to resolve issue. The problem is with the Freelancer.com itself.
Date of experience: December 6, 2017
Resolved quickly and with no issues. Customer service agent was great to deal with and very clear. Excellent service.
Date of experience: October 25, 2017
A good support from Mark concerning my payments and the milestones! Good job! Thank you and good luck, freelancer.com!
Date of experience: December 4, 2017
She was very helpful throughout the whole process. Keep up the great work and keep giving me great deals.
Date of experience: May 20, 2019
Oscar J. Was great in resolving my problem of my membership fee. He was very helpful and quick to resolve my problem.
Date of experience: May 17, 2019
I received a detailed answer to my question and solution to my problem. Fast solution in real time. Thanks.
Date of experience: May 14, 2019
She is very nice and good agents easy to talk and understand thanks Katie R.
She is very cooperative if again i need i wish to talk with her
Date of experience: May 25, 2019
I had concern for lost fee.
But his team solved my concern immediately.
I recommend freelancer support team highly.
Date of experience: May 23, 2019
I had a good conversation with Anastasia. She was patience and kind to look into my problems. She had given me good guidance to resolve my problems.
Date of experience: May 28, 2019
Gabriella and Hailey were very helpful and humble to clearly and quickly process my refund without and dreading question.
Date of experience: June 15, 2021
I got refunded for the membership automatic activation. They refund me after asking for the same.
Thank You so much the refund.
Date of experience: November 17, 2017
Chelsea is a very friendly and patient woman, she is very clear and organized speech.
Thanks for your time
Date of experience: September 4, 2023
It was a good experience with the review staff (Miss Chelsea). The interview went well and with good communication
Date of experience: August 5, 2021
Hi Jo... where are you? Why you are not available here? How to i will contact you now? This is not fair...
Date of experience: September 28, 2022
As i said before everytime i contact support, Very helpful, Today i got assist by jam. Thankyou very much
Date of experience: August 31, 2021
Alexa F. Is a really good person and a wonderful worker. I love her attendance.
Really thank you Alexa!
Date of experience: September 7, 2022
I placed a project on freelancer and find quick response. Its a good place to hire a freelancer quickly.
Date of experience: July 16, 2019
Kevin solved my doubt clearly and helpfully. Kevin informed me of the payment procedure and the estimated processing time.
Date of experience: May 15, 2021
Very fun and not hard to ask. And I'm very comfortable with freelancers.
One word for freelancers good luck
Date of experience: November 21, 2019
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
