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Freelancer has a rating of 4.7 stars from 18,530 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I think Antoinette was very polite and nice, she answered all my inquiries very accurately. I have all my questions solved.
Date of experience: August 30, 2017
It was not as difficult as I thought, Barry is very responsive and understanding. The interview was comfortable and not stressful
Date of experience: May 24, 2023
I met kelvin support member.
Kelvin have good understanding and very correct.
I thanks again for his understanding.
Date of experience: February 19, 2021
You are very enthusiastic, thank you very much for your good support. I hope the support will be good next time
Date of experience: October 9, 2019
I has problem with contest price,.
Best work from freelancer support, my problem has been done.
Thanks for freelancer support team
Date of experience: November 13, 2021
Good and quick response. And a good understanding of the bad situation with the project. Putting a highest score on it
Date of experience: March 22, 2019
My experience was very pleasant. He or she took the matter very seriously and took care of the situation very efficiently.
Date of experience: March 16, 2019
Best Service received still now. Too good to solve my clarification the details. He delivered the best service.
Date of experience: August 28, 2018
Very receptive help, fluid communication and very accommodating, the operator very helpful with the recommended client Josie G.
Date of experience: November 8, 2018
Very few place that I found that I enjoyed the customer support experience as much as on freelancers
Date of experience: November 28, 2017
This agent Brian A do extra mile to help me. He is very patient and you can feel that he is willing to help. Kudos to you!
Date of experience: August 23, 2018
They always help me whenever, I am involved in any Problem. I wish they always help everyone like this Thanks again
Date of experience: September 23, 2022
Very kindly operator help me in my difficulty and in a very short time. Chatting helping me for resolve my problem
Date of experience: October 4, 2017
Thank you for helping, he was very helpful and fast responding, thank you for this service Mohamed Mostafa
Date of experience: October 29, 2018
It was really good, thanks, i had problem and he fixed it really soon and in good way, thank you again,
Date of experience: October 28, 2018
Thank you for solving my question quickly. A good person, works quickly and helped too quickly. Good specialist
Date of experience: January 13, 2018
Hello! You are quick to answer and you answer accurately to the problem, I like this service. Thank you in advance.
Date of experience: July 9, 2021
Very responsive support and very communicative supporters. I fix all my problems that i have. They responsive 24/7!
Date of experience: September 16, 2018
Its was nice talking to the person. She was very helpful during the interview and finished the verification process very professionally.
Date of experience: May 12, 2022
The agent if very detailed. He/she helps me asap. He/she fix all my concern asap and he/she is polite towards me.
Date of experience: May 7, 2019
My chat support agent was Brenda A., and she resolved my issues really quickly. She was also very polite and pleasant!
Date of experience: January 18, 2018
Very helpful agent who tried his best to help me in my problem. He listened to me and understood my request well and tried to help me to his best
Date of experience: May 17, 2019
Anastasia D was very quick to response and professional very positive. Anastasia D thank you for your help
Date of experience: May 16, 2019
Jennifer M helped great. She understood my situation completely and clearly. She clarified me and resolved my problem.
Date of experience: May 26, 2019
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
