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Freelancer has a rating of 4.7 stars from 18,522 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I want delete my account but delete account button is blur but i go help option and now delete my account
Date of experience: December 5, 2023
I was have problem with one of my client. I was communicate with support he solve my problem. Very happy, Highly recommend
Date of experience: January 19, 2022
I got answers to all my questions and He was so helpful during the conversation.
The issue was resolved during the session.
Date of experience: May 19, 2019
It was my pleasure to talk to Miss Anastasia. She was very helpful and she offered me a very very good service.
Date of experience: May 26, 2019
They were fast and helpful! They were quick to find my issue and give me info as well as reverse my mistake.
Date of experience: November 19, 2017
New in hiring freelancer, i got one issue, and I found the quick support from the support chat of freelancer.
Date of experience: November 22, 2017
Brenda helps me very soon. She gives me great support))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))
Date of experience: November 27, 2017
She was helpful and kind, and quick to figure things out
Date of experience: May 31, 2024
The freelancer support team was fast to respond to my inquiry and was very professional to help solve the issue.
Date of experience: March 26, 2021
He/She was very helpful through out the chat. He/She addressed me very sincerely and inform me to the point :)
Date of experience: November 20, 2019
It was a good experience with the staff member. The member helped me to proceed with the dispute whole heartedly.
Date of experience: January 26, 2020
Very quick response. Good problem solving technique.Good projects and very good employers. helpful nature.
Date of experience: May 11, 2020
I am really happy with their support system. Freelancer support team was provided good solution. I am really appreciate for their helping.
Date of experience: December 17, 2020
I am very happy that the freelancer support resolved the support case within a day of filing the support request.
Date of experience: March 10, 2021
Best and adequate customer relation, there customer service is over per, sincerely speaking the best customer service I ever experienced
Date of experience: December 3, 2021
Chelsea was very assertive with the communication, she was in touch in every moment to do the verification very fast. The experience was great to me
Date of experience: December 8, 2022
This is my first time getting help from freelancer.com support help, and this is very good to recover my issue!
Date of experience: December 8, 2022
They explain and help me understand what I should and shouldn't do on Freelancer. They help me has a job and income
Date of experience: February 4, 2020
All information we received very helpful. Very much co-operative. Thank you very. We will definitely follow this.
Date of experience: April 11, 2018
My account suspend 30 days. After 30 days left my suspension. Very Happy For you help and Thank you so much to return my account.
Thanks
Date of experience: October 8, 2018
""Fast service""
Awesome as always. I get all the necessary help and assistance. Thank you guys. Thank you guys.
Date of experience: December 5, 2020
It was a pleasure to have Chelsea V. guide me through the verification process. I really appreciate her help and guidance. Thank you so much!
Date of experience: December 27, 2023
She listened to my problem and answered all my questions! Very patient and understood exactly my problem! She helped me and saved my day! 5 stars
Date of experience: December 4, 2018
Hello All,
I am writing this so that you keep away from this money robbing site.
Let me explain my case here first
I did bidding for a project and got awarded for same(ID: *******). When I accepted this Fixed project, the project fees were immediately charged from my paypal account, it was 227 USD
So once i looked into my balance it was showing me in negative and my credit card was charged for 14k INR I was shocked to see that
As this employer himself was someone who actually wanted to get hired and looking to work to earn money as he mentioned to me in message when I tried contacting him after project is awarded to me
So now i got to know that this project is created as a mistake by that employer an do not involve any work So i raised the dispute and ticket over the fee taken from me
And I explained everything like above but i got reply that it is a project fees taken when you accepted the project the freelancer team does not even want to read what i said about the employer that he has done mistake by creating project not me by accepting I have raised the dispute at paypal site as well I am not sure what they will decide but i am sick of freelancer people who do not want to listen to freelancers and just charging fees without having any concern whether the project is genuine or not or if the freelancer is not going to get paid how can they give the fees, I am thinking about filing a legal case against them If i do not get my refund back in next couple of days
I will not lose my hard earned money to these cons I have decided that
Date of experience: September 24, 2015
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
Hi, Vijay. I understand your frustration regarding this. We would like to assure you, though, that we have a dedicated team who monitors each project. Having said this, I can confirm that the project you have mentioned was removed from our queue. Moving forward, please continue to refer to the Verification Center for further updates and instructions. Thank you and take care.