Freelancer has a rating of 4.7 stars from 18,522 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
The representative was quick to understand the issue and resolved it immediately. I was issued the refund and really appreciate the quick turnaround
Date of experience: August 13, 2017
Frieda is very helpful to me. She listened to my problem and solve it. Thank you so much to solve my problem.
Date of experience: June 4, 2019
Thanks to Amy v for re opening my account. I am very thankful to Amy v for re opening my account which I have closed.
Date of experience: January 18, 2021
I had problem with seeing English test. And, it was cache and cookie problem... I hope I solved the browser problem.
Date of experience: April 18, 2018
The freelancer recommended reply very slow, i already mentioned that i need a fast reply freelancer. When asking question also reply very slow
Date of experience: September 2, 2017
Very good treatment, pleasant and specific and clear taking advantage of the time of the consultation
Date of experience: June 4, 2020
Very great experience with them. They are professional and sensible and can guess what is wrong and what is right.
Date of experience: August 29, 2017
Carman A. Was very helpful successfully processing my refund in a polite and kind manner. She was very helpful.
Date of experience: November 25, 2018
Was excellent, the guy was very fast and operational. He quickly looked into the issue and understood what the problem was
Date of experience: May 22, 2018
The support was very helpful and the person was very polite and gave clear instructions about what to do.
Date of experience: November 2, 2023
I am happy for you and thank you for kind advice. I have benefited a lot from you. You got the help i hoped for.
Date of experience: December 7, 2020
She was really helpful and polite,
And she help me with all the links and information about the plans.
Date of experience: March 19, 2019
The response was really quick. The follow up action was really considerable and quick. It's a nice experience. Thank you.
Date of experience: April 30, 2020
Thanks for your help.
I am very good for me all processing and will get help again in the future.
Very good help.
Thanks again
Date of experience: April 27, 2018
I wanted to reopen my account. Thanks to Sean R. Who helped me to reopen my account in no time.
Thanks Sean for helping me.
Date of experience: March 30, 2019
Chat employer reply me as soon as possible and talking with me good as well. His behavior also good.
Date of experience: November 7, 2019
Respectful, tactful and guiding help and I feel the problem that I mentioned is resolved by the help
Date of experience: November 4, 2023
It has been a nice chat with Chelsea. She is friendly and professional and it is a nice experience for me.
Date of experience: June 21, 2023
They don't want to you get your money that you earn, they just put a lot of hurdles to get your own money.
Date of experience: June 11, 2021
He is a helpful and serious and useful
Help me understand my problem
He give me a solution to this problem
Date of experience: April 24, 2018
Katie R.
I was helped by Katie R.
Thanks katie
It was great to get help by you and you also solve out my problem.
Date of experience: August 31, 2018
Advised regarding the payment very well
Thanks. Also share the guidelines regarding payment and fraud transactions
Date of experience: January 30, 2023
The response from Stanley was very amazing thanks a lot Stanley!
It was great that fast response!
Thanks freelancer!
Date of experience: May 7, 2019
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).