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Freelancer has a rating of 4.7 stars from 18,519 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Magenta S took care of my concern quickly and efficiently. I appreciate the great service.
Thank you.
Date of experience: October 12, 2023
I had a great experience with Chelsea. She was kind, considerate, informative, and explained everything well.
Date of experience: April 21, 2022
Katie R helped me to solve my account issue after throwing security questions.
She is really very helpful and excellent customer service
Date of experience: August 4, 2018
The support staff at freelancer has been excellent in my experience. Very responsive and cares for freelancers on their platform.
Date of experience: October 3, 2023
Thank you Phoebe for assisting me this is the second time i had bumped to an employer's fault, Good day
Date of experience: August 27, 2019
There was an employer who reverse his payment after providing my services to him. Good thing Freelancer resolved the matter immediately. Thank you.
Date of experience: August 6, 2018
It was a nice and smooth conversation. The agent I talked with handled my concern gracefully. Thank you again!
Date of experience: June 29, 2022
Freelance first check all the question of mine and take it seriously. I got back my deduction money within 2 days. Thanks for your valuable support.
Date of experience: October 27, 2021
Josie G is very supportive person he resolve my issue with in a minute
Thank you for this wonderful support
Date of experience: August 1, 2018
I started freelancing with freelancer.com a couple years ago, and the overall experience has been positive so far. Would recommend
Date of experience: March 29, 2023
I love your service, thanks you so much in helping me change the username on my company profile page.
Date of experience: May 24, 2022
Be satisfied with Cyril's service. Professional and competent. He solved my problem quickly. Thanks again Cyril C.
Date of experience: January 29, 2018
Freelancer is a great site, consumers have rated this over 4 stars which means they are satisfied on the customer service
Date of experience: February 12, 2021
Freelancer staff provide easy communication during the interview, which really helps me. Thank you very much
Date of experience: May 18, 2023
It was a great experience to chat with customer care support. I have clear my points and issues. Thank you so much.
Date of experience: December 5, 2019
Prompt response, great experience to deal with the support team, they are really helpful and give kind feedback.
Date of experience: April 30, 2021
Jessica immediately understood my problem and fixed things quickly with minimal questions. Better support than I expected
Date of experience: October 2, 2019
Erwin gave me positive answers to my freelance bidding problems... with the support of Erwin's assistance, I win high paying projects.
Date of experience: December 4, 2017
Freelancer is delivering excellent customer service. They doing great job i like that and i'm so happy.
Date of experience: January 14, 2019
She(he) was very patient and helpful on helping me with my issue. Outstanding Experience! Thanks a lot!
Date of experience: January 17, 2019
She was exceptionally kind, cooperative, and gentle, always willing to provide me with a vast array of valuable information
Date of experience: June 30, 2023
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
