Freelancer has a rating of 4.7 stars from 18,517 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Very nice experience, the support helped me fix my problem fast and without any problems or hard work!
Date of experience: July 27, 2017
Fixed the recruiter option after paying multiple times already and updated title which was not editable for me, all done within minutes.
Date of experience: August 3, 2018
My issues has been resolved by Freelancer in very quick and professional way.
I am thankful to the team.
Thanks
Date of experience: January 26, 2022
Josie G. Quickly understand my issue and solve it real quick. Keen to help. Nice member in support team.
Date of experience: July 6, 2018
I was contacted by three supporters but finally, this is the wonderful solution for me and he solved my issue.
Date of experience: July 5, 2018
Had mistakenly mentioned incomplete project status it was nicely solved. I really appreciate the way of dealing
Date of experience: July 31, 2018
My Queries were resolved successfully, very cooperative and helpful support... Superb Thank you freelancer.com
Date of experience: July 4, 2018
Amazing service, waited for me to reply despite my forgetfulness about requesting the online chat. Very helpful and polite.
Date of experience: July 4, 2018
Once Eric helped me. I was very satisfied. There had been much chat, and now it is resolved. Again, thank you.
Date of experience: July 3, 2018
I am really satisfied with the customer service and my suggestion is that try to respond within couple of hours it will be more beneficial :)
Date of experience: October 6, 2022
Michelle A provided good support and expecting to handle this case wisely for securing women's pride in the future.
Date of experience: August 31, 2019
Incredibly stupid. Asks me to choose computer skills which I do not have. No other option. Complete waste of time!
Date of experience: August 10, 2014
My problem was solved in a matter of minutes, the team is excellently qualified, they are kind, patient and useful.
Date of experience: February 8, 2018
She resolved my problem perfectly, been patient, and calm. Was awesome, helped me a lot when I needed.
Date of experience: December 5, 2020
Anastasia D. Assisted me in a very good way. I had all my questions and queries cleared. Thank you so much freelancer
Date of experience: July 8, 2019
Lost $485.00 at the Freelancer.com site. I advise anyone seeking a freelancer to stay far away from this scam operation.
Date of experience: October 3, 2013
Hi there John, Marcus from Freelancer.com here. I can see that you're upset and I would like to know more about your bad experience with our website so I can do something to fix your issue. You may send me an email to marcusc@freelancer.com with your username and project ID so I can further review what happened to your $485 USD funds. Thank you and I hope to hear from you soon.
Great and helpful person, he explained things in a simple way that everybody can understand, I appreciate it
Date of experience: July 6, 2021
Javier handled my complaint with professionalism and efficiency. I had a good customer service experience.
Date of experience: November 23, 2022
freelancer.com gives me good client to work with. Its my great please being a freelancer. I am thankful :)
Date of experience: August 3, 2017
More than 3 years of active work with Freelancer. All is good! One little moment. Not a very convenient form for sending bids now.
Date of experience: August 3, 2017
Stephanie M. Is really helpful and resolved the issues easily I had. Thank you so much for your kindness.
Date of experience: August 4, 2017
Antoinette was very helpful. She did resolved my issues efficiently. I thank you for her prompt action.
Date of experience: August 2, 2017
Good experience with freelancer.com. High; y recommended every one who is looking to get an online career
Date of experience: August 3, 2017
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
Hi Natia, my name is Marcus and I'm from Freelancer.com. Thank you for trying our site and provide us feedback. It seems that you encountered an issue in setting the skills of your profile. Note that users are not required /mandated to choose computer skills. Please send me an email at marcusc@freelancer.com with your username so I can provide you clarification on how our system works. I'd be more than glad to help you in completing your profile and address all issues you have encountered. I hope to hear from you. Thank you.