Freelancer has a rating of 4.7 stars from 18,517 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Good Experience but reply came after a long time! It will be better to hire more support candidates.
Date of experience: August 3, 2017
I am very excited working with freelancer.com! Many job opportunities and Excellent support! Is my favorite!
Date of experience: January 25, 2019
Betty is a wonderful specialist who politely and quickly helped me solve the problem. Thank you very much!
Date of experience: January 24, 2019
Awesome Experience with Michelle A. Was very patient and awesomely took care of my questions.
Thank You
Date of experience: January 28, 2019
Sandra was a great help! Keep it up... Thanks for the assistance. Hope to get authentic projects going further.
Date of experience: August 3, 2017
Freelancer it's an excellent platform; my experience using this is very positive. They Provide timely and effective assistance
Date of experience: August 1, 2017
I am getting projects from freelancer since 2009, it's one of the best Marketplace ever as per my experience.
Date of experience: August 3, 2017
Sandra was very helpful: she quickly understood my issue and provided a clear, timely solution that resolved the problem. Great help!
Date of experience: August 3, 2017
Florence helped me resolve an issue with linking my Facebook account. Very quick, clear and friendly!
Date of experience: July 31, 2017
Great customer service, i was having an issue with the verification phone number and they helped me sort it out.
Date of experience: July 31, 2017
Charlotte B is professional. He helped me to solve my problem. Good client support. Thank you so much for your cooperation.
Date of experience: August 1, 2017
Just waiting 5 minutes before chatting. Than all informations received was ok and satisfied.
Thanks
Date of experience: July 21, 2018
It was a good experience using live chat. Fast and friendly service. Solved my problem within matter of few minutes.
Thank you.
Date of experience: August 14, 2018
The agent, Charlotte, B assisted me with a really great service in terms of communication, manner and accurate information.
Date of experience: August 15, 2018
I had a chat with Frieda. She gave appropriate response to my query. The answer provided by her was helpful.
Date of experience: August 15, 2018
Good support system, understand problem, of members.
If any one get trouble freelancer help them to resolve
Products used:
Digital Services
Date of experience: January 15, 2021
My trust in Freelancer got boosted up because of the great support I received recently. Thanks Stanley.
Date of experience: February 10, 2019
Great support from Barry!
I would highly recommend him.
A+++++++++++++++++++++++++++++++++++++++++++++++++++
Date of experience: August 15, 2017
Support team is very helpful, they answer all your questions and direct you properly to their services.
Date of experience: October 13, 2023
Great jobs! Very good and fast response to help my problems. Hopefully it can be maintained. Thanks!
Date of experience: December 25, 2020
The freelancer support team is awesome. Specially Anastasia D. Did an amazing job for me. Thanks a lot!
Date of experience: February 4, 2019
Good customer service with a quick respond time and reference links for full information.
Thank you
Date of experience: August 10, 2017
Customer support helped me resolve a milestone-release issue I had. They were swift with their response.
Date of experience: April 22, 2022
We had some specific request that has been overtaken straight and followed up until completion. Great service!
Date of experience: November 12, 2021
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).