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Freelancer has a rating of 4.7 stars from 18,516 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
She was very helpful and stayed on the chat with me until i fully understand how to use free lancer.
Date of experience: May 2, 2018
Freelancer create future, enterprises and happiness to all users, for my part, i have built a great company working from home, thanks again!
Date of experience: August 8, 2016
Good response time. Part of the problem was solved. Why do i need to add more characters. This is too much.
Date of experience: February 28, 2018
Very understanding and helpful, the most human-like experience I've had with a customer service line. Amazing!
Date of experience: February 28, 2018
Pretty patient and helped me solving the issue! Now I can leave feedback on my freelancer project! Thank you so much!
Date of experience: December 5, 2017
Dana O, is a great agent, she explain everything to me and very helpful. I appreciate their effort.
Thanks
Date of experience: August 28, 2017
Anastasia D. Was really a cooperative supporter.
She is helpful, and quickly respond to my inquiries too.
Date of experience: July 8, 2019
Excellent communication. Responsive. Helpful. It was very nice communicating and getting support from Jade D.
Date of experience: February 25, 2019
Fast and professional, on point, helped me out exceptionally. He is one of the best support guys around here.
Date of experience: June 5, 2019
Answered all of my questions and provided outstanding service! I would highly recommend speaking with Eric if you have any problems
Date of experience: February 26, 2019
It was quite nice. Dana O gave me an excellent attention and understood the problem. Outstanding experience!
Date of experience: August 22, 2017
Eileen provided great details and explain everything in Lehman term so a non technical person can also understand it.
Date of experience: February 20, 2019
It was a great experience chatting with Chelsea to be admitted into the freelancer-verified program.
Date of experience: November 23, 2022
I found Freelancer staff most courteous and helpful. But your system is difficult for someone not familiar with it.
Date of experience: August 20, 2017
Donna was very straightforward and to the point. Helpful, but seemed almost robotic. Helped me overall with my issue.
Date of experience: August 21, 2017
Excellent customer service, good comprehension of the problem and great solving options. (100 characters can be too long)
Date of experience: August 23, 2017
Very good support always friendly and considerate. We have long term relationship with freelancer.com
Date of experience: August 21, 2017
Marina B very polite and gorgeous. Have enough knowledge of freelancer.com
******* recommendations as good employer
Date of experience: February 18, 2019
Good experience, helpful, he asked all my question and i perfectly communicate with her" the assistant
Date of experience: August 20, 2017
Barry went out of his way to help me fix my problem and fixed it quickly as well. He was very helpful. Thank you!
Date of experience: August 20, 2017
Although it took a while to get in contact with an agent she was very helpful and resolved the issue.
Date of experience: August 18, 2017
In a word, fast and correct action for safe work environment.
I will surely recommend Freelancer.com supports to my friends.
Thanks again.
Date of experience: October 26, 2020
Was grateful for the accommodating and professional support. Thank you very much! Till next time. More power to your team! Keep it up!
Date of experience: August 17, 2017
Josie G helped me sort out my membership issue in no time. I would appreciate if freelancer changes it policy regarding how free trials work.
Date of experience: August 24, 2018
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
