Freelancer has a rating of 4.7 stars from 18,516 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Anastasia, from freelancer support team looked into my problem and helped me professionally. I love you. Thanks
Date of experience: March 1, 2019
Janine P. Ia a great attendant. Smart and fast helpful.He assist me in everything I asked him professionally.
Date of experience: December 18, 2019
Good customer service officer. Was able to address all my concerns within the shortest time and took immediate action.
Date of experience: November 25, 2018
Benny S., support executive from Freelancer.com was excellent to address and solve my concern perfectly, thanks for your help!
Date of experience: August 30, 2018
Terrible company, no support, basically stole money from me. Everyone be careful - they are it thief's.
Tip for consumers:
Don't use them.
Date of experience: August 26, 2014
Transaction went smoothly. Easy to communicate. I am especially thankful of the schedule accommodation that was made for me.
Date of experience: July 14, 2022
I am really pleased to meet with Josie G. His advice and support is appreciated. Thanks freelancer team
Date of experience: May 27, 2018
Very fast and effective support.
They are always there to provide accurate information.
Each recommendation.
Date of experience: April 4, 2018
Always attentive, look for the best way to solve problems, excellent support and untimely attention!
Date of experience: February 8, 2018
Charlotte is extremely helpful. She was very patient and really concerned about my interaction. Give that girl a raise!
Date of experience: December 28, 2017
He assisted me really well. All my bugs fixed crystal clear on time. Thank you so much for doing a great Job!...
Date of experience: January 12, 2018
Good service and professional.
She guided me to know more detail regarding preferred freelancer system.
Thanks.
Date of experience: June 14, 2019
Anastasia D. Is very Helpful and calmly answer to my question. I'm happy with that.
Thanks again for the help
Date of experience: June 9, 2019
Great experience with! Recommendations! Extremely helpful customer service! Thank you very much again.
Date of experience: March 19, 2019
Thanks so much for your help and support today. You clarified all of my questions. Kind regards,
Monique.
Date of experience: September 12, 2017
Freelancer has a very great support, excellent, answer all questions clearly, high recommended, Thanks
Date of experience: October 30, 2020
Hi! I found a lot of support with Oscar, he was accurate, helpful and supportive. Thanks you so much
Date of experience: March 16, 2019
The assistance was quick and efficient. I am not familiar yet with membership-related matters. Troy handled it well:-)
Date of experience: September 7, 2017
Allen S was very polite and clear in resolving my payment related query on freelancer.com. Great experience!
Date of experience: October 30, 2020
I can say that Eric S. Is the perfect customer support agent from freelancer website! Thanks so much
Date of experience: November 13, 2018
Friendly customer service and solved my "problem" super fast. I'm glad that freelancer has a support with these kind of employees.
Date of experience: August 31, 2018
It helped me understand the freelancing thing.
She is very good and helpful.
Thanks once again for your support
Date of experience: August 30, 2018
Thank you for being so helpful. Live chat support really helps freelancers like me to get solutions instantly.
Date of experience: August 2, 2022
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
Hello Ruth, Marcus of Freelancer.com here. I would like to understand your issue and be able to help you in rectifying it. Please shoot me an email at marcusc@freelancer.com with your username and details of your issue. I hope to hear from you, Ruth. Thank you.