Freelancer has a rating of 4.7 stars from 18,516 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Very understanding and helpful. Much appreciated.
It shows why Freelancer is a professional website.
Thank you!
Date of experience: November 30, 2022
Scrolling jobs which don't fit, without an easy filter such as hebrew language, receiving useless support from your team made my experience awful
Date of experience: September 29, 2021
Mr. Harriet has helped me through my payment authentication and I didn't even had to wait for long. Thank you.
Date of experience: January 31, 2023
I had concern of my withdrawal and asked him to resolve this.
He really provided good service with kindness.
Thank you
Date of experience: August 12, 2021
Janine P. Was fast in replying and shared all the possible solutions from which i could pick whichever suited me best.
Date of experience: November 14, 2019
Great support, hassle free. I got my refund. For a project fee, which was closed immediately after the getting it.
Date of experience: May 10, 2018
I had a problem with automatic renewal of monthly subscription and Macy M. Solved it within few minutes. Thanks!
Date of experience: August 1, 2023
I get trouble updating my profile and Miss Guinevere gave me awesome support. She solve everything. Love the service
Date of experience: January 16, 2023
Interviewer "Chelsea V" is doing great job. She understand All Things very Well. Thanks for verifying my account.
Date of experience: April 27, 2022
Quick response, my problem was solved more than once, they all rate 5 stars and deserve the speed of cooperation!
Date of experience: April 6, 2022
Kelvin from Support helped me solve one issue concerning card authentication. He was very polite and efficient.
Date of experience: March 29, 2021
Very useful advice that employer who asks advance money before starting the project is definite scam. F
Date of experience: August 10, 2019
Thanks for help me very good communication. You kindly did answer the my question. I want to get your support again.
Date of experience: May 22, 2019
Maine M assisted me for the refund of my deposits. It was really a smooth process. Highly appreciated.
Date of experience: June 28, 2022
1. About detailing bidding of specific project and. Clearly explained.
2. also issue regarding membership plan. -> solved
For Jade D
Date of experience: May 16, 2019
Judith J is great support member. He solved my issue with in short time. Very good service. Thanks again...
Date of experience: November 8, 2017
Communication was perfect with Judith J, and helped me out by explaining the process of pending withdrawal request. Good customer service indeed.
Date of experience: May 17, 2019
Very skilled and professional assistant. Thank you for your time & given me help with my questions. Hope all the other assistants are like them.
Date of experience: November 9, 2017
Resolved my issue within no time with minimum steps. This is excellent customer service. Thank you very much.
Date of experience: May 26, 2019
Unbelievable great support from the stuff. I am really happy. Take necessary steps for helping me. Thank you very much!
Date of experience: May 24, 2019
The clients pay too low yet they demand extreme professionalism and quality of work. Not a good site for freelancers.
Date of experience: November 20, 2017
I have an issue with authenticating my card and assistance from support is fast just few minutes after ticket raised
Date of experience: October 1, 2021
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).