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Freelancer has a rating of 4.7 stars from 18,515 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Freelancer's staff works responsibly, coordinating with active users optimally, but the downside is that withdrawals are quite slow.
Date of experience: May 13, 2021
Phoebe, you are fantastic. She is helped me with my problem. Quick and very kind. Keep up the good work.
Date of experience: September 17, 2019
A good conversation had with Russell. I need more help from your technical team to make my profile better.
Date of experience: August 10, 2023
I am really happy to work with freelancer.com. The support team is also helpful and helps me one more time.
Date of experience: November 17, 2021
Great guy, asked some questions related to technical knowledge and provided me with the verified badge.
Date of experience: October 11, 2022
I would like to commend Chelsea for giving me insights about the Account Verification. She is lovely and nice.
Date of experience: October 10, 2022
Had a wonderful experience with Chelsea. Clear communications and supportive freelancer staff member
Date of experience: March 29, 2022
Asked member support team for assistance in removing an old, inactive credit card. Maine assisted me through chat.
Date of experience: January 27, 2023
The agent was very knowledgeable and helpful in advising me on obtaining payments for completed projects.
Date of experience: August 7, 2022
It was great talking to Chelsea. She talked perfectly and explain everything. Best communication skills.
Date of experience: October 5, 2021
Good experience. I have been refunded on my incorrectly subscription. Kind assistance for handling complain.
Date of experience: September 6, 2022
I work on a few sites, of which my freelancer seems to be the most professional website. Because they value freelancers and clients equally.
Date of experience: June 19, 2021
Communication was swift and very clear with extra informational sources that were related to the case.
Date of experience: January 31, 2022
Great Service for freelancer which I ever used.
Trustworthy and payment satisfaction after work completion.
Date of experience: March 17, 2020
Assistance was very nice and professional. She gave satisfactory answers of all my questions as well.
Date of experience: November 9, 2022
We have talked with Byron, and he helped us how to get more benefits by choosing right membership Plan.
Date of experience: September 9, 2022
It was good experience. They solved my query and I am damn sure that Freelancer will be a long lasting platform.
Date of experience: October 12, 2019
It was very great and nice experience. Kelly has done excellent job within few seconds. Thank you so much
Date of experience: November 1, 2021
Aside from giving me warnings about scam, they also give other tips on how to get rid of the likes. Thank you support team. Great Job!
Date of experience: September 9, 2022
Anytime i had deal with the freelancer staff it was a pleasure: kind, friendly and above all efficient.
Date of experience: January 30, 2023
Yeah so now that you're looking at the contents, I really like this site because it helped me find work
Date of experience: August 13, 2019
Anastasia D, she helped me solve my problem quickly and efficiently, excellent customer service. Thanks
Date of experience: July 17, 2019
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
