Freelancer has a rating of 4.7 stars from 18,515 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I contacted the support team for my dormant account fees and they were very supportive in restoring it.
Thanking you.
Date of experience: July 19, 2019
Team provide effective solution to your problem in a timely manner, keeps you updated with the status.
Date of experience: December 25, 2021
Quickly and clearly explained the procedure for reopening an account, provided links to filling out forms
Date of experience: December 5, 2022
I was never too much delayed to hear back from them. They were helpful in their way. After all good experience.
Date of experience: June 22, 2021
Fast respond, very patient in giving explanation but they only answer some of my question. I still have to figure the rest
Date of experience: October 8, 2021
Today I had a very nice meeting with Chelsea regarding the verified program. Great experience so far!
Date of experience: December 4, 2022
It was great experience. Team communicates well with us and client. Finally its solved. Thanks a lot.
Date of experience: May 28, 2021
Prompt response from freelancer, received refund on time. Customer care executive remained active and responsive till the issue resolved.
Date of experience: May 28, 2021
It was great experience. The support team resolved in time. They were very cordial and timely. Pls all your efforts up.
Date of experience: November 11, 2022
Eula R is a great support who helped me to get all the answers of my Questions. Quick, easy and she was very kind!
Date of experience: August 18, 2019
Freelancer support always handles any issue in a positive manner. They have helped me with my withdrawal request several times this week. Thanks ;)
Date of experience: May 16, 2022
I got in contact with Byron C. And he/she helped me very much, thank you for have such a great people like him/her.
Date of experience: April 22, 2021
Been with Freelancer for over 10 years now, and the company has always provided fantastic service. Well Done!
Date of experience: February 8, 2023
Replies within 24 hours. Gives solutions. Team is available at any time. I am happy with the service.
Date of experience: January 27, 2020
Got a great prompt help from Ashton D. He understood my requirements and took no time in fulfilling the same.
Thanks.
Date of experience: July 28, 2021
Just got off a call with Chelsea V. She was amazing. We were able to quickly complete the process together.
Date of experience: October 3, 2022
Michelle A was very patient and provided me with all the details that I need to aware of on freelancer.
Date of experience: September 14, 2019
Was an easy experience to get assistance on several queries. Provided practical solutions. Many thanks for the help.
Date of experience: September 21, 2022
I almost got robbed of from decisive project.
They required a security fee deposit outside freelancer.
Date of experience: January 22, 2020
Very good service. Russell V led me through account verification process smoothly and nicely. Thank you!
Date of experience: October 9, 2023
Sean is a nice agent to answer your questions, He gives you quick replies. Will definitely wants the same guy for all my FL Queries. Thank buddy!
Date of experience: June 16, 2019
I had a great chat with Jordan V. He provided well explained information and good news. Thank you for your help.
Date of experience: December 8, 2022
Chelsea V. is good staff of freelancer verified team. She did excelled communication. Ask question proper way to easy understand. Thank you
Date of experience: October 10, 2021
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).