Freelancer

I came across a major issue with a nonresponsive freelancer and the Live Chat representative, Magenta, was helpful.

Happy with Rhys E's Support for an issue I faced with my account. Very Thankful for the service and response.

Quick and fast, very polite and helpful, BEST 5 star experience, he goes to every limit to help.
Thanks Sir

Why do we HAVE to put a star here? Why not a hammer or something?

Anyways, this website, is one of the most intelligent hoaxes and scams ever to happen. They help themselves to take away as much money from you as they need, consider themselves God according to Section 20 of their "License Agreement", and of course, you accept it if you're still talking.

Go figure, ridiculous people, of course happy to invite you and as soon as you get some cash, bang. It happened, it happened, it happened, I worked there since 2012, and everytime I get 10 dollars freelancer.com deduces 9. So I accumulated like 12 dollars, and so the rules say you can't withdraw them until you reach 30, and wait for 15 days, to pay the rent, the electricity for the computer you're using, and food, if you're not a robot. In the meantime, I hear their people get 2 to 3000 dollars a month?

Nice, cute, amazing, $#*!ING THIEVES?

I'm contacting my lawyer as we speak, who's in Canada, because $#*! it. I worked for two weeks doing freelance work with my car and got 5 grand. In three years on freelancer.com I haven't made a single cent.

Only article needers who want to make more spam to clog the internet or steal people's money by lying about products and reviews and so on,...

Or people who want to crack program or make their assignment for University so they can get a good diploma from a US University and you get to do their work on freelancer.com later on because they know the "secret", and even though you're good at it, they know how to lie better.

And of course, let's not mention the fees. And the tricky "stuff" you shouldn't do if you don't want to lose.

I guess we're all just a bunch of sorry $#*! losers then, hein?

Freelancers. They should all be $#*!ing shot is my opinion. Either you know how to $#*!ing do the job and work for the government or you're a shmuck who was copying answers off my paper in exam day. At any rate, fair is fair. If that's what people want, I'm a trickster.

So, let's see.

Any people interested in doing something about this?

I'm going official to make sure such websites don't ever get a chance to ruin my breakfast again. $#*! these people looking for easy money.

I reached out for the refund of dormant fee charged and i got the refund instantly

We had an issue with our caht box, it was aserious data-probelm and this Servicedesk/support Employee was amazing, he was friendly, fast and smart enough to troobleshoot the problem and solve the isuue in 3 minutes, we were very impressed how good this Employee is and we are very happy to see him as a an example for his collegues to learn from him as we did too.
Good luck and we advice Freelancer platform to take care at these kind of amazing employees becasue they keep giving it a better reputation. AGAIN THANK YOU.

Hi,
My name tainguyen,
I have created ticket
He gave me good support, very fast support and enthusiasm

Mr Kayla B. Helped me very good on this problem.
There are some problem on project dispute.
And he make me understand a lot on how to solver it.

Customers service people many time back to me,describe situation and very help with solution,ths all!

Terrible site. I joined hoping it would be better than Elance, but it's possibly worse. Bottom-of-the-barrel job prices, you have to pay to do skills testing, and if you want to bid on jobs within more than one category, you need to pay for that 'privilege.' They obviously don't care about attracting or retaining professionals because of the awfulness of the jobs posted.

Freelancer isn't concerned with providing safe, secured, reputable employment to professionals at all. Instead, they only care about scraping their percentage off of the millions of poor-paying jobs that do go through their site. Like "$20 for writing 150 300-word articles. If I don't like your writing, I fire you."

Uhh, gee. What a great working environment! Don't you want to pay for the privilege of bidding on that fruitful opportunity?

There are so many unserious clients looking to pay nothing for professional-level work and so many people who are asking for spec work, and from what I know about the site, Freelancer does nothing to deter this.

After I signed up, I immediately started receiving emails almost hourly from them and because this was annoying, I wanted to change my email settings, but Freelancer doesn't let you do this unless you verify your phone number. I didn't want to give them my phone number so I emailed them, and they pressed for my phone number. I said I now wanted to cancel my account.

Guess what? You can't! There is no way to delete my account and after multiple emails to freelancer staff, they are still refusing to do so, and telling me that they'll "keep it open in case you want to return."

It's an unprofessional site that wastes your time and money. Avoid.

I signed up for Freelancer.com because my client had put down payment on his project there. I met him through a contact completely separate from freelancer.com btw. I purely signed up to accept payment.

1) Client couldn't get his money back for 14 days.
2) I signed up, added bank account info, etc., and then invoiced him/accepted his project, etc. - fees of 10% just to accept payment. No. No other place charges that nonsense.
3) You charged HIM a fee to PAY me after he'd already given you money.
4) You have a policy that delays access to funds for 15 days to new accounts. Also no. I understand being cautious but not after verifying my identity including my bank account. People cannot have delays in access to income given the state of the world. Reevaluate this policy.
5) The ONLY way to get paid was to refund the money back to him (which I can't do btw, you have to do it, there's no option for me to refund to clients myself).
6) He asked you for a refund that will take, you guessed it, 14 days, which is as long as the delay.

I will never, ever, ever use or recommend Freelancer.com to anyone. I've already started cautioning everyone I know that accepts money and does any type of development work to stay way the hell away from your service. Including details of the above re: fees, etc.

There are far better ways. UpWork is better than this even. I understand you provide a service to people and you charge for that service. But nickel and diming people fees is not the way.

Improve your service. Make it friendly to freelancers. When they sign up for your service and go through the process of verifying who they are including bank info, don't hold their money hostage. Don't charge exorbitant fees to those just trying to do their work and get paid a fair rate.

With Criselda R. (Freelancer Support) is very helpful and resolved immediately. It only takes a few minutes, the problem is resolved immediately.

I was having issues related to adding credit card with freelancer account. Kayla B. Was the chat agent and she was extremely courteous and helpful.

Michelle gave me answers quickly and clearly. I am new at the site and couldn't get up to date to all the features. Thank you

I received great customer care from Kayla B today and another female customer care agent yesterday, whose name i can't quite remember at the moment.

This was helpful and awsome I like it plz keep it up the good work. So that other people also get this opportunity.

ID: FPT-505-*******.

I spoke to Ralph. He was very professional. I hope that the procedure he explained will be taken into action with the company.

Really good support! I liked the way to assitant the freelancer. Thanks you for all i'll be back if i need to clear more questions

I am newbie and have a lot question but very helpful and patient to answer me
Chat assistant help me to understand so many thing

Freelance is one of secure place for earnings and provide alot of job opportunities which help both person who hired work and who's need work.

I talked with Kayla B. On the Freelancer support chat. She helped me quickly and efficiently, and passed my issue on to the appropriate place.

Mason was very helpfull, patient and kind. He answered to all my questions about invoicing and more and guided me to understand better the network.

Mr. Kalvin helped me through solving my issue, which I glade he is working here. I almost give up but he was patient with me.