Freelancer

Overview

Freelancer has a rating of 4.7 stars from 18,864 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service and great experience. Freelancer ranks 1st among Freelancing sites.

service
1,097
value
956
shipping
655
returns
740
quality
962
This company responds to reviews on average within 5 days
How would you rate Freelancer?
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Philippines
1 review
0 helpful votes
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Dispute Done Good
March 27, 2018

Josie G was helpful with my issue. Appreciate it. I accidentally pressed the Sponsor Bid button for one project and my credit card got charged. Good thing, they were able to reverse it.

Date of experience: March 27, 2018
Saudi Arabia
1 review
0 helpful votes
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Refund Contest
August 29, 2017

I was worried about refunding and Mr. Ralph M. Helped me to find a solution.
Therefore I will make all projects here in freelancer.
Thank you very much for your great support.

Date of experience: August 29, 2017
New Jersey
1 review
1 helpful vote
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Good Service
February 19, 2019

I got good service today. Kindly, Friendly
I really appreciate it.
I asked them three times at the last, but everything time they gave me a shine.
Thank you very much

Judith is great person!

Date of experience: February 18, 2019
Mexico
1 review
0 helpful votes
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Review Chat with Sandra
August 25, 2017

Sandra was very polite, showed patience, and answered my questions. Be happy that I take the time to do this survey instead of asking for 100 characters. Starts to get annoying.:-)

Date of experience: August 25, 2017
Delaware
1 review
0 helpful votes
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Amazing Service
August 25, 2017

I had the pleasure of getting assistance from Rickey U. He offered quick responses, was very courteous, helpful, and assertive. Thank you for the awesome service provided.

Date of experience: August 25, 2017
Ghana
1 review
0 helpful votes
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Excellent
October 16, 2021

My experience with your agent has been absolutely phenomenal, everything they told me really was true and it doesn't take long to get a reply on a message sent or questions asked

Date of experience: October 16, 2021
Illinois
1 review
0 helpful votes
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Great customer service
September 14, 2017

I made mistakes in setting up milestone payments for my first project with Freelancer. After contacting customer service through the online chat system, they took care of my issues 100%.

Date of experience: September 13, 2017
India
1 review
1 helpful vote
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Feedback for Kayla B
June 27, 2018

She's the best customer agent I've ever come up with! She was patient enough to hear my concerns and resolve those. Top class customer service. Highly recommend her!

Date of experience: June 27, 2018
Tunisia
1 review
0 helpful votes
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Great support
September 25, 2017

The technical support was great and in good delay. I appreciate that Freelancer.com give as much attention to Freelancer as it is for Employer.
Thank you

Date of experience: September 25, 2017
India
1 review
0 helpful votes
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I am member of freelancer since 2008, not very active thought but getting project enquires and now happily become a verified member.
Thanks to their support :)

Date of experience: November 16, 2021