Freelancer has a rating of 4.7 stars from 18,507 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I'm a new user and I'm really satisfied with the attention and kindness with my question.
Thanks a lot, Betty.
Date of experience: November 6, 2018
My issue was very complicated issue, But the agent listened to the all the facts and gave the best solution.
Date of experience: March 12, 2018
I was good to char with brenda, she clear all confusions, she make me understand where i have confusions, i appreciate brenda
Date of experience: March 2, 2018
Excellent customer support, never thought of such superior customer support from freelancer.com.
I'm amazed
Date of experience: April 5, 2018
I have resolve all my issue with this chat, and he listen my all problem and resolve, nice to talk with him, and all work perfect now
Date of experience: September 26, 2018
Best support member u have its solve my problem i give him 5 star
Date of experience: December 16, 2023
Great support it's a pleasure to meet you thank you
Date of experience: January 19, 2023
Help was sufficient for me. Josie G. Has been good with the Chat session. Josie G. Has good communication skills
Date of experience: April 12, 2018
Janika C. Is very kind and good supporter.
I like this supporter. And freelancer.com is very nice website.
Thank you.
Date of experience: December 15, 2020
I had a concern and it was addressed and resolved.
Date of experience: March 4, 2023
Very well support experience i am satisfy 110% and i can say very well support service to other lancer departments
Date of experience: May 14, 2018
I contacted support and he replied and provide me with a great support. Thanks.
Date of experience: July 30, 2023
Is nice to speak with Chelsea V. she Guided very well and assist me in good way. Thank you
Date of experience: December 14, 2023
I was very satisfied by the support of Charlotte it was an excellent and very helpful and the answers were helpful too.
Date of experience: June 2, 2018
I am really happy with their support system. Freelancer support team was provided good solution. I am really appreciate for their helping.
Date of experience: December 17, 2020
I love that she took the time to explain to my process and I respect the help that I receive as well.
Date of experience: March 22, 2019
Good and responsive customer support report, answered the problems I experienced
Date of experience: December 17, 2023
He is very good support and understand my purpose.
Quick and good quality, I'm very happy for his support. Thanks!
Date of experience: June 8, 2018
Hope really helped me update the requirements of the contest
Date of experience: June 2, 2023
Such a nice person and guided me nicely and clearly.
Date of experience: April 30, 2023
It was a friendly and wonderful experience. The support team is friendly and patient.
Date of experience: March 27, 2023
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).